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Microsoft Office 97 HElp!!

Discussion in 'Business Applications' started by Julie Reisinger, Jan 2, 2002.

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  1. Julie Reisinger

    Julie Reisinger Thread Starter

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    Help! My Microsoft Office has been working fine until a couple days ago - now , when I go into Word,and try to open my saved documents, a message pops up saying " there is not sufficient memory space to complete the task" -and I can't get into any of my saved documents, or save any new ones.:confused:
     
  2. Raphael

    Raphael

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  3. Whinyguy

    Whinyguy

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  4. Anne Troy

    Anne Troy

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    Julie: Hate to step on anyone else's toes, but here are my steps.

    1. Clean up your hard drive by following instructions at

    http://www.piersontech.com/07-CleanHardDrive.htm

    2. If that does not help, find and rename the file on your PC called normal.dot. Rename it to something like abnormal.dot. This must be done with Word closed, and you should rename all of them if you have more than one.

    Hope this helps.
     
  5. Whinyguy

    Whinyguy

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    Dreamboat: No problem. Now that I think about it, you're probably correct that this particular memory error is a hard memory one, not RAM. However, it can't hurt to take both approaches. Removing unnecessary programs from loading and cleaning stuff off of the hard drive (particularly out of the temp folder) are both good steps.
     
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