Microsoft Office 97 HElp!!

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Julie Reisinger

Thread Starter
Joined
Jan 2, 2002
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1
Help! My Microsoft Office has been working fine until a couple days ago - now , when I go into Word,and try to open my saved documents, a message pops up saying " there is not sufficient memory space to complete the task" -and I can't get into any of my saved documents, or save any new ones.:confused:
 

Anne Troy

Anne
Joined
Feb 14, 1999
Messages
11,749
Julie: Hate to step on anyone else's toes, but here are my steps.

1. Clean up your hard drive by following instructions at

http://www.piersontech.com/07-CleanHardDrive.htm

2. If that does not help, find and rename the file on your PC called normal.dot. Rename it to something like abnormal.dot. This must be done with Word closed, and you should rename all of them if you have more than one.

Hope this helps.
 
Joined
Dec 8, 2001
Messages
270
Dreamboat: No problem. Now that I think about it, you're probably correct that this particular memory error is a hard memory one, not RAM. However, it can't hurt to take both approaches. Removing unnecessary programs from loading and cleaning stuff off of the hard drive (particularly out of the temp folder) are both good steps.
 
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