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Microsoft Office Outlook 2007 Problems

Discussion in 'Web & Email' started by xstitchnheaven, Oct 26, 2007.

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  1. xstitchnheaven

    xstitchnheaven Thread Starter

    Joined:
    Oct 26, 2007
    Messages:
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    About a month ago I stopped being able to send email messages but I could still receive it. I have not done anything for this to happen and I do not know what to do to fix it. Emails I sent will just sit n my outbox. Now, in addition when I click on the Microsoft Outlook icon , I get the following error message which may have something to do with the problem I am incuring:

    The Add-in “AVG Exchange Extension” (C:\PROGRA~1\Grisoft\AVG7\avgxch32.dl) cannot be loaded and has been disabled by Outlook. Please contact the Add-in manufacturer for an update. If no update is available, please uninstall the Add-in.

    Please help me and tell what I need to do to get my email working which I depend heavily on for school.

    Thanks.
     
  2. skinnywhiteboy

    skinnywhiteboy

    Joined:
    Jan 26, 2001
    Messages:
    2,070
    As a quick fix, I would uninstall your Anti-Virus software, then clean out your messages in your outbox. Try sending some test messages and see what happens.

    Let me know if this works.
     
  3. Tstright

    Tstright

    Joined:
    May 19, 2007
    Messages:
    397
    Have you contacted AVG about this? We use it on about 50 machines with no issues ever....
     
  4. sabrodiesel2000

    sabrodiesel2000

    Joined:
    Oct 18, 2007
    Messages:
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    1- Your outgoing mails are scanned by AVG
    2- After everything is clear it sends the email & moves it to the Sent folder
    3- The link from your outlook to your AVG scanning executables are corrupt
    4- AVG is not able to send acknowledgments to outlook
    5- Due to that, your emails are not going out.

    Uninstall the AVG software and unlink your outgoing scanning on AVG, send an email t oyour own id and enjoy..
     
  5. xstitchnheaven

    xstitchnheaven Thread Starter

    Joined:
    Oct 26, 2007
    Messages:
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    Can you give me the instructions on how to uninstall the AVG Anti-Virus software?

    Thank you.
     
  6. skinnywhiteboy

    skinnywhiteboy

    Joined:
    Jan 26, 2001
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    Go into your control panel, then add/remove programs. You can uninstall it from there.
     
  7. xstitchnheaven

    xstitchnheaven Thread Starter

    Joined:
    Oct 26, 2007
    Messages:
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    Skinny,

    I just looked in Control Panel, Add/Remove programs and I do not see a file with the name AVG. Could it be somewhere else on my machine?

    thanks.
     
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