Microsoft Office Outlook 2007 Problems

[xstitchnheaven]

About a month ago I stopped being able to send email messages but I could still receive it. I have not done anything for this to happen and I do not know what to do to fix it. Emails I sent will just sit n my outbox. Now, in addition when I click on the Microsoft Outlook icon , I get the following error message which may have something to do with the problem I am incuring:

The Add-in “AVG Exchange Extension” (C:\PROGRA~1\Grisoft\AVG7\avgxch32.dl) cannot be loaded and has been disabled by Outlook. Please contact the Add-in manufacturer for an update. If no update is available, please uninstall the Add-in.

Please help me and tell what I need to do to get my email working which I depend heavily on for school.

Thanks.

 

[skinnywhiteboy]

As a quick fix, I would uninstall your Anti-Virus software, then clean out your messages in your outbox. Try sending some test messages and see what happens.

Let me know if this works.

 

[Tstright]

Have you contacted AVG about this? We use it on about 50 machines with no issues ever....

 

[sabrodiesel2000]

1- Your outgoing mails are scanned by AVG
2- After everything is clear it sends the email & moves it to the Sent folder
3- The link from your outlook to your AVG scanning executables are corrupt
4- AVG is not able to send acknowledgments to outlook
5- Due to that, your emails are not going out.

Uninstall the AVG software and unlink your outgoing scanning on AVG, send an email t oyour own id and enjoy..

 

[xstitchnheaven]

Can you give me the instructions on how to uninstall the AVG Anti-Virus software?

Thank you.

 

[skinnywhiteboy]

Go into your control panel, then add/remove programs. You can uninstall it from there.

 

[xstitchnheaven]

Skinny,

I just looked in Control Panel, Add/Remove programs and I do not see a file with the name AVG. Could it be somewhere else on my machine?

thanks.