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microsoft office outlook

Discussion in 'Business Applications' started by salonge, Dec 7, 2007.

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  1. salonge

    salonge Thread Starter

    Joined:
    Dec 7, 2007
    Messages:
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    Hi I have recently installed office enterprise 2007 .I am using windows XP home edition. I can receive e-mails into the (microsoft office outlook ) part of the programme. I however cannot send e-mails out? I just keep getting message not sent. Can you help me. My ISP doesn't seem to know how to help me.
     
  2. gurutech

    gurutech

    Joined:
    Apr 23, 2004
    Messages:
    2,960
    Click Tools, then Account Settings
    On the Email tab, you should have (at least) one account listed.
    Highlight it and click Change.
    Verify the SMTP settings (ISP should be able to tell you this - if not, it might be time to find another one...)
    Click the "More Settings" button
    Go to "Outgoing Server" tab
    Put checkmark in "My Outgoing Server requires Authentication" (most ISP's require this to prevent spamming)
    Leave the dot in "use same settings as logon server"
    click OK, next, finish
    click Close.
    send a test message to yourself
    post any errors you get, but if you do get errors, try unchecking the "My Server requires authentication" first, and try again.
     
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