Microsoft Office Problems

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

saffarob

Thread Starter
Joined
Nov 16, 2008
Messages
39
My microsoft office trial ran out and then I got the program with the product key but now I am unable to load it up again. It wont even let me load it up even though I have the program and product key.

I have an acer aspire 4920 Laptop. Intel core 2 duo processor T5250, I have 120GB of memory. 1.5GHz, 867 MHz FSB, 2MB L2 cache. 2GB RAM. Thats all I know really.

I am running windows vista.

Please can someone help me sort this.
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
Your post is a little confusing. What won't load up? The new CD or the trial?

If you bought the same version, ie. Office 2007, then you should be able to open the trial and input the key off your purchased copy.

If you cannot open the trial then go to Programs & Features and uninstall it, then insert the new Office disc and run through the setup and enter the key when it asks for it.
 

saffarob

Thread Starter
Joined
Nov 16, 2008
Messages
39
Well I have microsoft 2003 now cos 2007 wont work so I downloaded a free trial as my cd has been misplaced and try get it up and running and loading and it says Installing microsoft office enterprise 2007 then like 30 seconds passes by then it comes up with microsoft office enterprise 2007 encountered an error during setup...

I dont know what to do now...

Is there a way I can load 2007 from scratch???
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
Still confused, which version of Office did you purchase? ie. Office 2003 Professional, Office 2007 Home & Student, Office Standard, etc?

Have you gone to Programs and Features in the Control Panel and uninstalled all Office related applications?
 

saffarob

Thread Starter
Joined
Nov 16, 2008
Messages
39
I have done that, I am completely rid of microsoft office and its still doing that...
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
And you still have not answered the other question, what exact version of Office did you purchase?
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
Ok, so what happens when you put the Office 2007 CD in the drive?
 

saffarob

Thread Starter
Joined
Nov 16, 2008
Messages
39
I did not actually get a cd with it as it was just a trial, the trial ran out and so I had to download it again and somehow get a product key which I did get, I then typed it in to the office and it didnt work...thats the problem I have had for so long...got the download and the key but it just wont download properly....
 

DaveA

David
Trusted Advisor
Spam Fighter
Joined
Nov 16, 1999
Messages
17,201
You can NOT reinstall the trial version and expect it to run.
There are hidden settings that Microsoft can and has added to your OS to prevent you from using another trial version of 2007.
You will need to buy a copy of Office 2007 if you want to continue using it.
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
then I got the program with the product key
So when you said this you meant you got another trial?

And you also mentioned a 2003 version?

If you have not purchased any version of Microsoft Office then you will need too. You cannot keep using the trials. If you do not want to purchase Microsoft Office then you can install the free OpenOffice alternative.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top