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Microsoft Office suddenly does not recognize activation

Discussion in 'Business Applications' started by ASmallDrama, Jan 1, 2019.

  1. ASmallDrama

    ASmallDrama Thread Starter

    Joined:
    Jan 1, 2019
    Messages:
    1
    After several years of having my old computer with office, it suddenly says this:

    Microsoft Office Professional Plus 2010
    This copy of Microsoft Office is not activated.
    You have 29 days to activate this product. Get sure that you are conected to a corporative network in order to activate automatic activation. The system's administrator can help you.

    Error code: 0xC004F074

    It's nonsense since I got this version of office five years ago and never said anything about not being activated, so I assumed the technician that installed it had activated it.

    My laptop has Windows 7 Home Premium Service Pack 1
    It's a Dell with Intel Atom CPU N450 @ 1.66GHz 1.67 GHz
    32 bits

    This happened in January the first, by the way. Maybe it has something to do, maybe not.
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,408
    First Name:
    Frank
    What's the exact 7-character "service tag/serial" number on your Dell?

    Have you previously used the copy of Microsoft Office Professional Plus 2010 in your Dell?

    ---------------------------------------------------------------
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,408
    First Name:
    Frank
    After you answer the 2 questions in post #2, please do the following in your Dell.

    Download MGADiag and save it to your desktop.
    Double-click on MGADiag.exe to launch the program.
    Click "Continue".
    Ensure that the "Windows" tab is selected (it should be by default).
    Click the "Copy" button, then leave the report window open.
    Paste the report back here in your next reply.

    ---------------------------------------------------------------
     
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