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Microsoft Office-Word and Excel

Discussion in 'Business Applications' started by dianerowley, Jun 30, 2001.

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  1. dianerowley

    dianerowley Thread Starter

    Joined:
    May 18, 2001
    Messages:
    232
    My desktop pc is a Compaq Presario with Windows 95 and Microsoft Office. Recently it has started taking forever to close down a Word document or an Excel spreadsheet. The program itself closes out in normal speed but its the separate documents that take forever.

    I have checked disk space - plenty available. I have done the usual maintenance ie defragmentation, scan disk etc.

    Any suggestions? Thanks in advance.

    Diane
     
  2. Wizmond

    Wizmond

    Joined:
    Jun 15, 2001
    Messages:
    12
    If you're using office 97, according to microsoft, one possibility is that outlook is journalizing your other office documents. They say to start outlook and under tools / options / journal clear all the check boxes under 'also record files from' list. They say this can cause files to close slowly even if outlook isn't running.



     
  3. dianerowley

    dianerowley Thread Starter

    Joined:
    May 18, 2001
    Messages:
    232
    Thanks so much. That seems to have been the problem. So glad you tech support people make yourselves available to us - without your help, we'd be "dead in the water".

    Thanks again.

    Diane
     
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