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Microsoft Optical Mouse Problem

Discussion in 'Hardware' started by dayne, Dec 27, 2000.

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  1. dayne

    dayne Thread Starter

    Joined:
    Mar 2, 2000
    Messages:
    65
    I recently bought a microsoft optical laser mouse (USB) and quite recently it has begun switching itself off, sometimes for a few seconds, and other times requiring me to reboot before I can use it again. I have tried re-installing the drivers several times, but this has not changed anything.
    (The drivers are the intellipoint software that came with the mouse)

    Any help on this matter would be greatly appreciated,
    Thanks in advance
     
  2. brianF

    brianF

    Joined:
    Dec 2, 1999
    Messages:
    12,041
    I had a problem with the mouse quiting the same as you describe. Finally one day it just died for good. The mouse was faulty, do to a bad connection somewhere, microsoft replaced at no charge.
     
  3. Whypick1

    Whypick1

    Joined:
    Mar 3, 2000
    Messages:
    597
    I had the same problem with my Explorer, and it turns out the connection going into the mouse was bad. MS tech ppl said it was a known problem and replaced it no charge (lifetime warranty, thank you!)

    ------------------
    Just remember, i could be wrong.
     
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