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Microsoft Outlook 2002 - RESTORE EMAIL

Discussion in 'Web & Email' started by JenniferMA, Dec 19, 2004.

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  1. JenniferMA

    JenniferMA Thread Starter

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    PLEASE HELP!!!
    I accidentally perm. deleted an entire folder of confirmation materials for my wedding!!!!! I tried reviewing the steps for restoring perm deleted email but it said I need Micro. Exchange as well. Is there anyway to restore my emails???????
    PLEASE HELP!!! :(
     
  2. EAFiedler

    EAFiedler Moderator

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    Messages:
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    Hi JenniferMA

    Sorry to hear that

    First, it is not in your Deleted items folder?

    Where were you reviewing the steps to recover deleted email? In your Help section, or somewhere on the web?

    I am looking at:
    www.slipstick.com
    to see if there is a tool for recovering messages.
     
  3. EAFiedler

    EAFiedler Moderator

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    Make a copy of your .pst file for a backup, save it to a folder on your desktop and rename it backup, this way the contents will not be changed by Outlook.
     
  4. EAFiedler

    EAFiedler Moderator

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    This site gives directions on how to restore using a hexadecimal editor.
    http://www.sparnaaij.net/howto/restoredeleteditemsfromanoutlookpst.htm

    You can download a free trial of UltraEdit here:
    http://www.ultraedit.com/

    Here is another site for Active UNERASER
    http://www.uneraser.com/undelete.htm

    You might try a search on your machine for a .pxt file, and save it to a folder on your Desktop.

    I have never tried these programs before so I do not know how they perform.
    But, time is of the essence to save at least a copy of your .pst file before those items are rewritten.
     
  5. JenniferMA

    JenniferMA Thread Starter

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    Thank you everyone for your posts....
    I have checked my deleted folder and recycle bin, but no files.
    I have run a search for .pst and .pxt files but come up with no search results.
     
  6. EAFiedler

    EAFiedler Moderator

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    You SHOULD have at least one .pst file that is what Outlook uses.

    What operating system are you using?

    You may have need to Show hidden files.
     
  7. JenniferMA

    JenniferMA Thread Starter

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    Win XP - Home
     
  8. EAFiedler

    EAFiedler Moderator

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    Open My Computer,
    Tools>Folder Options>View tab,
    scroll down to Hidden Files and Folders
    select Show Hidden Files and Folders
    Apply, OK.

    Then do your Search>For Files and Folders>All Files and Folders,
    in the All or part of a file name field,
    key in:
    .pst

    Click on More advanced options and place a checkmark in:
    Search System Folders
    Search Hidden Files and Folders
    Search Subfolders

    My search results in the: Outlook.pst file, in C:\Windows.

    Here is a link to a website that specifically deals with recovering deleted messages, it MAY work, but if the .pst file has been compacted then the messages are gone.
    Make sure if you do this, that you use a copy of the .pst file.
    http://www.outlook-tips.net/howto/recover_deleted.htm
     
  9. JenniferMA

    JenniferMA Thread Starter

    Joined:
    Jul 23, 2004
    Messages:
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    I followed your steps and found 12 .pst files.
    I have numerous Outlook files...
    Outlook
    Outlook 1
    Outlook 2 etc...
    The Outlook 1 folder is the largest with 23,424 kb. Should I copy this folder?
    I downloaded a Hex Editor and followed the steps from this link
    http://www.outlook-tips.net/howto/recover_deleted.htm but I'm confused with the deleting part. I'm not sure what I'm deleting. Am I supposed to delete just from the first row across?
     
  10. EAFiedler

    EAFiedler Moderator

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    Yes, use a copy of the .pst file.

    Click on the image, on that site, to see a larger image.

    It shows in the first row the number 20 replacing the positions that have been deleted.

    Deleting from the first row across is all that is required to corrupt the file so that when you use Scanpst.exe to recover it, it should include your deleted messages, IF the file has not been compacted.

    Depending on how many times you have opened and closed Outlook since this occurred, your chances of recovery grow slimmer each time.

    Personally, I would make a copy of ALL the .pst files, unless you know exactly which one you normally use, place all of them in a folder on the desktop, and then make a copy of the copy to use for practice.

    Since Outlook will not be accessing the .pst copies, they will not be threatened by compaction.


    You will also need to do a Search for scanpst.exe you will run this tool on the .pst file that you have corrupted with the editor and saved.

    Click on scanpst.exe in the Search window and Browse to the .pst file on your desktop. Click Start and let Scanpst.exe check and repair the file.

    Then open Outlook,
    File>Open Special Folder>Personal Folder, navigate to the saved .pst file on your desktop, select it and click OK.
    Unfortunately, when Outlook opens this file it uses the generic name Personal Folder when it is opened.
    Though it should be the last Personal Folder shown in your Folder List.

    I am crossing my fingers for you!
     
  11. JenniferMA

    JenniferMA Thread Starter

    Joined:
    Jul 23, 2004
    Messages:
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    I copied all pst folders. Corrupted all the copies/repaired/saved.
    Opened outlook but there was nothing new in the personal folders.
    Oh well...it was worth a shot.
    I REALLY APPRECIATE ALL YOUR HELP AND TIME!!!
    THANK YOU EAFIEDLER (y)
    Happy Holidays!
    Jen
     
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