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Microsoft Outlook Won't Open - Repair Tool Doesn't Work

Discussion in 'Business Applications' started by JacLad, Feb 24, 2010.

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  1. JacLad

    JacLad Thread Starter

    Joined:
    Feb 23, 2010
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    I have Windows XP (2007).
    When trying to open Outlook - message says cannot start, cannot open window, the pst folder has errors - use Inbox Repair Tool. When using the repair tool, the test results say minor discrepancies found, optional to repair. When I don't repair, Outlook still doesn't open. When I use the Repair Tool and begin the repair, the repair gets hung and stops. When I try to copy the PST file to an external hard drive to save it and possibly delete and reload, it cannot copy saying "I/O error".

    Background, for quite a while, opening Outlook has begun with message that a personal folder did not close properly - checking. Have run the Inbox Repair Tool in the past and it has worked.

    But for now - can't go past the above blocks. Any suggestions?
    Thank you.
     
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  3. robdam1001

    robdam1001

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    Uninstall and then reinstall OL.
     
  4. jimr381

    jimr381

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    First Name:
    Jim
    Have you tried right-clicked on the outlook icon on your desktop. And looked into changing the data files settings so they point to a diferent pst? I would then run scanpst.exe if that is the inbox repair tool tha you have already run on the pst file.
     
  5. JacLad

    JacLad Thread Starter

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    I've right clicked and don't see how to change the data settings. How do I do that?
    thanks.
     
  6. jimr381

    jimr381

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    First Name:
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    Right-click the Outlook icon and then select properties first.
     
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