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Microsoft Outlook/ Yahoo emails-can't send

Discussion in 'Windows Vista' started by voice, Aug 24, 2008.

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  1. voice

    voice Thread Starter

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    Hi,

    I don't know if I've got the right section... if not sorry.

    I have Vista and am using Microsoft Outlook for my emails (send/ receive). I have been using my yahoo account through M O and it has been ok up to a couple of weeks ago. I can received ok, but can't send anymore. I get the message 0x800cc61.

    Once in a blue moon it does send.... but that is rarely. When that paricular one did send it had taken ages.

    Any suggestions? Thanks you.
     
  2. voice

    voice Thread Starter

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    When the error message comes up it also says that I can't go over 21 emails.... seeing as I can send I can't even go over one, let alone 21. since when have you been limited to sending out emails?

    I've read on other forums this is a common problem.... but how do you fix it?
     
  3. VistaRookie

    VistaRookie

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    Did you make sure the settings haven't changed?
    Particularly authentication.

    Please post the entire error message here if that
    doesn't help.
     
  4. voice

    voice Thread Starter

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    Thanks you for your reply. I've checked the settings and they haven't changed; ie. I have the right configurations according to yahoo.

    The message was and still is "Task “my [email protected] – sending’ report error (0x800CCC61): ‘your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded; r21 yahoo.co.m closing transmission channel. User is over the limit for messages allowed to be sent in a single day."

    As you see it says that I have gone over my limit... seeing as I can't send I can't go over my limit. I am receiving ok. I also have a FSmail on my Microsoft outlook and it sends and receives ok... but I haven't sent anything out for a couple of days.

    Again thank you for your help.
     
  5. VistaRookie

    VistaRookie

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  6. voice

    voice Thread Starter

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    Thanks for your reply.

    Yes I know, and I have been doing so.... but that doesn't really help me wanting to send through Microsoft Outlook. There must be a reason for this?
     
  7. VistaRookie

    VistaRookie

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    Just making sure Yahoo! UK is working. Last week they seem to
    have problems from Mon until Wed - the reverse of what you
    experience - emails couldn't be received.
     
  8. VistaRookie

    VistaRookie

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    Are you scanning emails with an anti-virus program?
    If so disable that program and see it emails go through.

    Is this on an XP? SP3 has been causing a bunch of misc
    problems...did you install SP3 when this started?

    Seems like a server issue, maybe something with your internet
    service provider. Have you checked with them?

    Otherwise, hope someone else jumps in here with some ideas.
     
  9. voice

    voice Thread Starter

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    Thank you.

    I have Vista with Microsoft Office.

    What is SP3?
     
  10. VistaRookie

    VistaRookie

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    Was just grabbing at straws, forgot you already
    said Vista. SP3 is Service Pack 3 for XP.
     
  11. voice

    voice Thread Starter

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    Sorry... I said Microsoft office.... I should have said MICROSOFT OUTLOOK. I did say MO in the original post though. Do you have anymore suggestions?

    I did put the error code in google and it seems that quite a few people have had this problem....
     
  12. VistaRookie

    VistaRookie

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    Try sending yourself just a plain test email, no links/ no attachments.
    See if that goes through.

    What did you find out from your ISP?
     
  13. voice

    voice Thread Starter

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    I did send a test link with no attachments and the same result with the same message came up.

    I am with Orange and you can't email them; you can only write to them in letter form. I've also emailed yahoo, but they haven't come back to me.
     
  14. VistaRookie

    VistaRookie

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    Still sounds like a server problem.

    My experience with Yahoo! is nothing much helpful
    for about 3 or 4 emails - then it seems like a real
    person gets involved.

    Hope Orange responds better.
     
  15. voice

    voice Thread Starter

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    According to Google this is not an Isolated incident. What I’ve found out is that quite a few people who run Yahoo email through their Microsoft Outlook have had the same problem and it has only happened in the last couple of weeks. There has been suggestions how to fix it – and in some cases it has worked – but for me it hasn’t.
     
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