Microsoft store wont let me download or login

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bassemannn

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Dec 10, 2018
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So recently my PC decided to log me out of Microsoft store and delete all my games.. I've recently managed to regain access, but now i cant download anything. I get the message "mistake" everytime im trying to re-download my games..

Error code: 0x87AF000B
 

bassemannn

Thread Starter
Joined
Dec 10, 2018
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5
Hello, thanks for your quick answer. Unfortunately it's doesn't seem to work... Tried it several times now, and nothing seems to change at all...
 
Joined
Sep 21, 2007
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13,697
Go to Outlook.com and create a new account. Then use that account to sign in to the Store.
 

bassemannn

Thread Starter
Joined
Dec 10, 2018
Messages
5
I cant even sign into the store or anything, it's stuck on one account, and sometimes logs out without any notice. Where i cant login afterwards..
 
Joined
Sep 21, 2007
Messages
13,697
Create a new Outlook.com account. Then go to Start > Account > Family and other users> Add someone else to this PC, use the newly create Outlook.com account.
 
Joined
Sep 21, 2007
Messages
13,697
The only other suggestion I have would be to reinstall Windows. Go download MS Media Creation Tool. Run it and it will generate a DVD/USB stick. Boot with it and do a Custom Install, wiping the hard drive.
 
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