My dad has a new sony viao computer which runs Vista home premium. He's using a Belkin wireless G router to access the internet. For some reason, the computer will not access anything related to microsoft over the internet.
I can't get access to the microsoft website or my hotmail account even though there's no problem accessing most other websites (msn groups can be accessed but very slowly in comparison to similar websites). Some non-microsoft related websites e.g. odeon.co.uk, are also unavailable. Windows media center times out when I try testing the always on internet connection in setup. Automatic updates cannot access any security updates let alone download and install them.
The computer did come with Norton 360 3-month trial but that has expired and I have removed it. He's currently using Symantec Antivirus but I don't think it includes a firewall. Windows firewall is turned off.
I've tried accessing the microsoft and hotmail websites with my psp through the network and those connections also failed so I'm assuming it's something to do with the router but I'm at a complete loss.
Any suggestions would be much appreciated
I can't get access to the microsoft website or my hotmail account even though there's no problem accessing most other websites (msn groups can be accessed but very slowly in comparison to similar websites). Some non-microsoft related websites e.g. odeon.co.uk, are also unavailable. Windows media center times out when I try testing the always on internet connection in setup. Automatic updates cannot access any security updates let alone download and install them.
The computer did come with Norton 360 3-month trial but that has expired and I have removed it. He's currently using Symantec Antivirus but I don't think it includes a firewall. Windows firewall is turned off.
I've tried accessing the microsoft and hotmail websites with my psp through the network and those connections also failed so I'm assuming it's something to do with the router but I'm at a complete loss.
Any suggestions would be much appreciated