Microsoft Update Failed

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BML

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Nov 24, 2001
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My computer notified me about today's Microsoft update dump, so I did it...but one of the updates failed. Its the security update for .NET framework, KB928366. It starts to install it, then it quits and says it could not be updated. Now every so often the computer prompts me to download/install this Microsoft update. Is this something that I need? Why does it fail?
 
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Jun 10, 2001
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I have a similar problem it keeps telling me that I need to install it but my update history shows it has been installed.
 
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Jul 9, 2007
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uninstall any offending updates that appear to be a problem

Bring up a command prompt and type 'proxycfg -d' to clear the proxy cache.

> Type 'net stop wuauserv' to stop the automatic updates service.
> Delete contents of C:\WINDOWS\SoftwareDistribution.
> Go back to the command prompt and type 'net start wuauserv' to restart the automatic updates
> Now retry Windows update from IE
 

BML

Thread Starter
Joined
Nov 24, 2001
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687
I just tried that and it still says "failed" for the security update for .NET framework 1.1 Service Pack 1. What's an offending update? How do I know if any other updates are interfering with this one? I don't have any other errors.
 
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May 27, 2007
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Go to Windows Update and click the 'check update history' link on the left side. The failed update will have an error code which will tell us more...
 
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160
doktarZues said:
uninstall any offending updates that appear to be a problem

Bring up a command prompt and type 'proxycfg -d' to clear the proxy cache.

> Type 'net stop wuauserv' to stop the automatic updates service.
> Delete contents of C:\WINDOWS\SoftwareDistribution.
> Go back to the command prompt and type 'net start wuauserv' to restart the automatic updates
> Now retry Windows update from IE
I tried this and got Error Code: 0x643.
 
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May 27, 2007
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3,235
This from the Microsoft KB:

"To install a security update, you must first uninstall and then reinstall the .NET Framework Version 2.0. To do this, follow these steps:
1. Uninstall all existing versions of the .NET Framework from the computer by using Add or Remove Programs in Control Panel. Additionally, uninstall any beta versions of the .NET Framework from the computer.
2. If you are prompted, restart the computer.
3. To install the .NET Framework 2.0, visit the following Microsoft Web site:
http://download.microsoft.com/download/5/6/7/567758a3-759e-473e-bf8f-52154438565a/dotnetfx.exe
4. If you are prompted, restart the computer when the installation is complete.
5. You will have to install the security update again after you reinstall the .NET Framework 2.0"
 
Joined
May 27, 2007
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Please let us know how that goes--lots of folks with problems updating the .NET framework today...
 
Joined
Jun 10, 2001
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160
I called MS Support and 2 hours later it is hopefully fixed. We did so much I cannot tell you what fixed it. But if you can't get it fixed........................


Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB928366).
 
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