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Microsoft Update perpetual loop on step 3 of 3 Computer is hung in loop

Discussion in 'Windows Vista' started by adez7, Aug 16, 2011.

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  1. adez7

    adez7 Thread Starter

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    I had auto update for Windows Vista turned on and at some point it updated this latest update, and when I shut my computer down and restarted it I got into the same loop. I have done some research and found out that this is happening all over the place and Microsoft put out a flawed update. I found a forum with the solution, but you need to get to a command prompt. I can't get there because my HP pavilion only lets me get to one after windows boots? Well vista can't boot because of this loop, ergo I can't get to a command prompt to fix the problem! Microsoft URL for the fix is http://support.microsoft.com/kb/949358 but none of the remedies listed on this page will work on mine. SO I am UP a CREEK for NOW. Any suggestions at this point would be greatly appreciated. I am currently using a system utility supplied on my computer to back the whole thing up, but through a USB port it is taking forever.

    Thanks.
    Don
     
  2. Megabite

    Megabite

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    Can you get into Safemode by tapping the F8 key immediately on startup and using arrow keys to select safemode and hit Enter key.

    Did you get a Vista disc with the operating system on it?
     
  3. adez7

    adez7 Thread Starter

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    Hi, Every time I try to boot into safe mode it, it ends up in this same loop. Also I did not get a boot disk with this computer. I thought that I made system restore disks, but I can't locate them if I did. I did find this Microsoft Tech that made a post on things that need to happen to fix this at this URL
    http://answers.microsoft.com/en-us/...tly-when/45758e6b-a6a0-4872-a711-fd9adcc99459

    The problem is that one needs to get at a command prompt to delete the Pending.xml file and then start Regedit. Since I can't get the system to come up, all that is moot at this point.

    I might have to remove the drive from this computer and put it into a different one. I could then delete the Pending.xml file, but I don't know how I would make the registry fixes on the second computer at that point? I would need to be able to specify the registry on my disk drive to an existing running operating system, and I don't know how to do that.

    Thanks for your reply and I will try to keep watching this thread.

    Don
     
  4. Megabite

    Megabite

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    11,761
    You can borrow a vista disc that maybe will get you to command prompt
     
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