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Microsoft Wireless Network

Discussion in 'Networking' started by Blakes7, Mar 18, 2013.

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  1. Blakes7

    Blakes7 Thread Starter

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    Hi! I'm running XP Service Pack 3. I installed a wireless card---it installed flawlessly---device manger says it's working properly. Next I tried to setup a wireless network. I got an error message at the end---see microsoft knowledge base 871122. I go to the web page, and it has a fix to install. I download it and install it I run the wifi wizard again. It says:
    The wizard completed successfully
    Your wireless network is now ready to use. You have successfully set up the following devices:
    Microsoft XP (this computer)
    I immediately get a pop-up balloon saying wireless netwprk connection 2 not connected. Next to this network icon in the system tray I have a black X over an icon (can't see what it is under the big X). Putting the cursor over it, it says ieee802.11 wlan not exist. What have I done wrong? Why isn't it working? I've run the wizard using the default settings, and also manual---naming the network, choosing my own password, etc. I know the router works since I have a laptop that automatically connects to it. I do have the computer plugged in with an ethernet connection, but I don't see how this would make a difference, as setting up a wireless network should just give me the choice which network connection I want to use. Any and all responses will be greatly appreciated. Thanks
     
  2. etaf

    etaf Moderator

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    Wayne
    can we see an xirrus screen shot please
    ------------------------------------------------------------------------
    Run Xirrus Wi-Fi Inspector
    Download and install

    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and install the program.
    You will now need to take a screen shot and copy that back to the working PC and attach the screen shot in a reply on the forum here.

    If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply

    http://www.xirrus.com/Products/Wi-Fi-Inspector.aspx
    Direct link to the program is here http://info.xirrus.com/Wi-FiInspectorConfirmation.html

    {If the above link does not work heres another link http://www.pcworld.com/downloads/file_download/fid,77196-order,4/download.html}

    Then run and install the program - on a wireless enabled PC/Laptop
    if you get an error - You need will need to have NET Framework installed for the WiFi Inspector to function.

    Run the program

    A user guide is available here http://www.xirrus.com/cdn/pdf/Xirrus-Wi-Fi-inspectorguide-1-2-1-RevB-6.aspx

    post a screen shot of the program running.
    if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information.

    post which SSID name is yours, its located in the list, under network "Adapter Name" (1st column)


    Note:
    For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better. "A desirable signal level for a robust Wi-Fi connection will be green".
    note: the signal level is a negative number, so for example -88 is worst and -40 is better

    To post a screen shot of the active window.
    Windows XP
    Hold the Alt key and press the PrtScn key. Open the Windows PAINT application (Start> All Programs> Accessories> Paint) and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.

    To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
    Full details are available here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
     
  3. Blakes7

    Blakes7 Thread Starter

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    Thanks for the response.I've downloaded and run Xirrus. It doesn't show anything. It does show the adapter as:
    Connection Broadcom 802.11g Network Adapter
    I attached 2 screen shots. The first one is the Xirrus window showing nothing: the other is a shot of the connection test.
    As I said, I dual boot with Ubuntu, and there's no problem with the connection in Ubuntu. I installed the adapter driver with found new hardware wizard in xp, and it selected the driver. In device manager, it says it's working properly.
     

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  4. etaf

    etaf Moderator

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    any devices in device manager with a yellow ! or ?
     
  5. Blakes7

    Blakes7 Thread Starter

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    Thanks for the response. There is a device with a yellow question mark, but that's Other Devices, and it's audio---I just haven't put in the updated realtech driver. That was there before I put in the card.
     
  6. Blakes7

    Blakes7 Thread Starter

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    I forgot to add this last post----ipconfig.
     

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  7. etaf

    etaf Moderator

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    maybe a faulty wireless card - as xirrus sees the adapter but now wireless transmitting
    do you have any devices that can see any wireless being broadcast ?
     
  8. dlsayremn

    dlsayremn

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    What is the make and model of the Wireless card?

    In the the bottom right corner of screenshot for the ipconfig /all, I see the icon for Windows Wireless Controller (Windows Zero Configuration)) with a red x and the black Xed icon. That second icon might be the card manufacturee's controller for the wireless, which would indicate that both are turned on.

    Have seen cases were if both WZC and the mfg's controller are turned on, neither will work. You may need to turn one of them off (disable).

    Try disabling one of them.
     
  9. Blakes7

    Blakes7 Thread Starter

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    Thanks for the responses. How do I disable either one? When I right click either of those icons, there is nothing there to disable, and I don't see anything in device manager. Would it be in services? Thanks.
     
  10. etaf

    etaf Moderator

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    yes its in services
    when you put a mouse over the icons or right click do you see any names ?

    start>control panel>administrator tools>services

    you should see windows zero configuration WZC and there maybe another service from the adapter manufacturer or PC manufacturer
     
  11. Blakes7

    Blakes7 Thread Starter

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    Thanks for the response. I disabled zero configuration in services, rebooted, but same. I uninstalled the Ralink program, rebooted and turned zero config back to automatic, tried to set up a network, and got 871122 error message. I installed the fix, but the same. Uninstalled the device in device manager, went to add hardware and it said it was already installed. Tried uninstalling again, and put the driver disk in, and it said the driver was already installed. Did it again, went to device manager and tried update driver. The first driver I tried was the 4318 driver, and it showed a dell mobile adapter. So I started over and used the broadcom _43xx_drv410401, and it showed the broadcom card. Finished, and it said the wizard completed successfully, but the balloon pops up---wireless connection not connected. By the way I'm up to connection number 6 now---Wireless Network Connection 6. I think I just got screwed, and this card won't work with windows. I don't have the second icon with the big X over it since I uninstalled the Palink program, and the program doesn't install now with the found new hardware program. I figure I'd have to physically uninstall the card to get that to work. Like I said, I got screwed and this card will only work on a mac, so I'll file in the round bin and look for another. Thanks. Oh yeah. IPconfig shows wireless media disconnected.
     
  12. etaf

    etaf Moderator

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    whats the exact make and model of the adapter - do you know for sure it only works on mac

    have you decided to buy new now ?
     
  13. Blakes7

    Blakes7 Thread Starter

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    Here's a jpeg of the description.
     

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  14. TerryNet

    TerryNet Moderator

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    So, does Apple supply the driver updates for XP?
     
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