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Microsoft Works 2000 - Windows XP Pro. - Device Driver Error

Discussion in 'Business Applications' started by jonasdatum, Sep 16, 2003.

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  1. jonasdatum

    jonasdatum Thread Starter

    Joined:
    Jul 15, 2000
    Messages:
    3,062
    Hello.

    When I tried to acess any one of the Microsoft Works 2000 applications, my system reboots. When I am done logging in the computer sends an error report to Microsoft. According to the report, there is some sort of "Device Driver Error."

    https://oca.microsoft.com/
    The "Error Type" 392966

    From https://oca.microsoft.com/--->

    Error Caused by a Device Driver

    Thank you for submitting an error report. Unfortunately, we cannot provide you with specific information about how to resolve this problem at this time. The information that you and other users submit will be used to investigate this problem.

    Analysis

    A device driver installed on your system caused the problem, but we cannot determine the precise cause.

    Getting Help

    Depending on which situation is applicable to you, do one of the following:

    If this problem occurred after you installed a new hardware device on your system, the problem might be caused by the driver for the device. If you know the manufacturer of the device, contact the manufacturer's product support service for assistance.
    Some software, such as firewall and anti-virus software, also installs drivers. If this problem occurred after you installed new software, the software might have installed a driver that caused the problem. If you know the manufacturer of the software, contact the manufacturer's product support service for assistance.
    If you don't know the driver's manufacturer and need help diagnosing and resolving this problem, contact your computer manufacturer's product support service.
    Updated drivers might be available on the Microsoft Windows Update Web site. At Windows Update, you can have your computer scanned and, if there are updated drivers available, Windows Update will offer a selection of drivers that you might be able to use. To learn more about updated drivers that might be available, visit Microsoft Windows Update.
    For information about Microsoft support options, visit Microsoft Product Support Services.

    -Quote Ends-

    I don't know how? That means any number of things. Can anybody asist me?

    9/17/2003: The only thing I've installed lately is my new Ethernet card and my DSL.
     
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