microsoft zune help pleaseeeeee

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dirtyjerztek

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Joined
Feb 28, 2005
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95
does anyone know what the hell is up with these things????

i bought one aroudn xmas time cuz it was supposed to be the new best thing that was user friendly.

i got it brand new from Besy Buy, theres not one bit on instructions, and no kind of message board or anything on their site. All there is, is a support line that of course is closed now.


1st) all of the sudden this thing just starts adding files from my cpu to the zune library whenever I open the software. I changed the option to " not automatically sync when i open the program"

2nd) for the life of me i cannot figure out how to put videos on it. It either wont accept the file when i drag it in. ( it gives me the little X ) or it adds the video with no sound.


again there is no instructions AT ALL, and the support and troubl shooting on the web i do not have the patience for.

thanx
 

dirtyjerztek

Thread Starter
Joined
Feb 28, 2005
Messages
95
no manual at all. it came with a product guide thats 6 pages long and it only tells me about what came with the zune. i bought it brand new from best buy. everythign was sealed and all. i really want the instructions with me, in my hands for me to read, i dont want to have to search the internet.....i mean obviously i will, to find out how to get the best use out of this thing, but im sure you understand

thanx for your help
 

dirtyjerztek

Thread Starter
Joined
Feb 28, 2005
Messages
95
basically i cant figure this thing out at all. with no instructions of any kind and no zune message board im at a loss.
 
Joined
Apr 11, 2006
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You hook it up to your computer, sync the songs, and play them on the Zune, I still don't see what is hard.....
 

dirtyjerztek

Thread Starter
Joined
Feb 28, 2005
Messages
95
yea i got all that, i can figure out music and the syncing. but i shut the auto sync off, and every time i hook it up. music just starts syncing onto it from my cpu.

every time i open it it just starts adding songs. i have shut everything off and it still happens.

that and no matter what i do i cannot put any videos on it
 
Joined
Apr 13, 2007
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ferrija11,

I deference to your distinguished replies, I too am looking at this site for help in finding a proper Zune User Manual, and find your responses to be patronizing to say the least. It is clear to me that you don't own a Zune, otherwise you'd realize the links you offer are not what dirtyjerzdek and I are looking for.

What I'm looking for is a good old-fashioned manual I can sit down with somewhere quiet and learn all about the Zune device's functionality. I don't want to have to navigate screen menus and links (and remember where to go back and forth) instead of flipping between an instruction manual's pages. As a 20+ yr IT professional, I have no fear of technology, but I do recognize decent manuals and User guides. This hodge-podge of website how-to and software Help guide offered by MS is an insult to the $250 + Tax I paid for Zune.

In addition, MS has taken the perfectly good concept of "Product Guide" and crippled its meaning and value hereafter. Their Zune Product Guide is merely a "dangers of misuse" and warranty pamphlet with a couple of FCC warning thrown in for good measure.

Though it is probably too late for most forum members, let this be a warning to potential new Zune buyers: There is no User Manual for Zune that you can download from any website, nor a manual on the Zune software CD.
 
Joined
Apr 11, 2006
Messages
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andrew_sea said:
ferrija11,

I deference to your distinguished replies, I too am looking at this site for help in finding a proper Zune User Manual, and find your responses to be patronizing to say the least. It is clear to me that you don't own a Zune, otherwise you'd realize the links you offer are not what dirtyjerzdek and I are looking for.

What I'm looking for is a good old-fashioned manual I can sit down with somewhere quiet and learn all about the Zune device's functionality. I don't want to have to navigate screen menus and links (and remember where to go back and forth) instead of flipping between an instruction manual's pages. As a 20+ yr IT professional, I have no fear of technology, but I do recognize decent manuals and User guides. This hodge-podge of website how-to and software Help guide offered by MS is an insult to the $250 + Tax I paid for Zune.

In addition, MS has taken the perfectly good concept of "Product Guide" and crippled its meaning and value hereafter. Their Zune Product Guide is merely a "dangers of misuse" and warranty pamphlet with a couple of FCC warning thrown in for good measure.

Though it is probably too late for most forum members, let this be a warning to potential new Zune buyers: There is no User Manual for Zune that you can download from any website, nor a manual on the Zune software CD.
First, I never said I was posting the link to a manual. Second, I wasn't focused on finding a manual, I wanted to help solve those problems, so don't come two months later complaining about that.

Here are all the Zune docs.
http://www.zunerama.com/zune_documentation.php
 
Joined
Nov 3, 2007
Messages
1
my zune is being really weird, i've had it for about 3 weeks and i went to charge it earlier today and it clicked. i tried turning it on and it'll go through the loading process but when it gets to the menu screen it'll click and shut off. it won't charge, or connect with the computor. please help? i don't know what happened
 
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