# misc. programs don't connect

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#### tophercer

I'm sorry if this problem has already been brought up in another thread, but I searched for a while without finding a similar problem. My computer has been giving me a problem where none of my programs except browsers can connect to the internet. I am running Windows XP. Firefox and IE connect fine, but nothing else can. The most notable example is AVG 9.0, which can't update its virus/spyware database. Other programs that can't connect are the Java updater and LauchpadEnhanced. Launchpad is a program that runs a Star Wars Galaxies emulater. I've checked the status of my firewall. I've made sure that all of these programs are on the list of exceptions. I've even turned off the firewall momentarily. None of these options worked. I've tried using some kind of winsock repairing program I was given, but it found no errors. I also tried going through the services and looking up the everything listed, but I didn't find anything helpful. The network connections status box tried to repair the connection, but found nothing wrong. I am currently connected to a router, but I have tried bypassing the router with no luck. If it helps at all, my computer is a Cisnet. I have a single Intel Celeron 3.06 GHz processor, 704 MB of RAM, and am running Windows XP Home Edition v. 2002 with Service Pack 3. I have had this problem for as long as I can remember, but I always thought it was due to the wireless network I had used. Now that I am attached to a landline, I want to fix this problem. Any help would be really appreciated.

#### How'dIdoThat

RWF

Run it and select Do a system scan and save a logfile.

Do not fix anything

#### tophercer

Just so you know, that link gives a 404 error. But I found it and downloaded it anyway. This is the logfile it gave me:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:01:19 PM, on 4/11/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17023)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.igoogle.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL (file missing)
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL (file missing)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL (file missing)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: My Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL (file missing)
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [New Value #1] c:\sysprep\test\ftest\ftest.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKLM\..\Policies\Explorer\Run: [Mpk.exe] C:\Program Files\KGB\Mpk.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O15 - Trusted Zone: http://www.funny-games.biz
O15 - Trusted Zone: www.mozilla.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1141797855625
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - Unknown owner - C:\PROGRA~1\AVG\AVG8\avgemc.exe (file missing)
O23 - Service: AVG Free8 WatchDog (avg8wd) - Unknown owner - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe (file missing)
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

--
End of file - 6810 bytes

I don't know if it's related, but I noticed that Lexbces.exe is one of the processes running. I thought I had stopped that process a while ago, but it seems to have started again on its own.

#### tophercer

I also just noticed that "my web search" is listed in there. I thought I had successfully removed that as well. Whether or not it's related to my current problem, could anybody tell me how to get rid of it? Whenever I try to uninstall/remove/delete it, it just comes back somehow. I thought I'd gotten rid of it when I deleted it manually through linux. After that it hadn't shown up again, but apparently it's not completely gone. And I'd like to point out that COMODO should be gone as well. I had tried using it instead of windows firewall to fix the problem, but it didn't help, so I uninstalled it.

#### How'dIdoThat

RWF
Sorry about the bad link. You can download and run the free version ( Perform a quick scan )of http://www.malwarebytes.org/ Let it fix what it finds. You need to post this log and the Malwarebytes log over at the Malware board where the techs can help you further. They may be very busy so please do be patient.

#### tophercer

By malware board, do you mean a forum on the malwarebytes site, or a malware board on techguy.com?

#### tophercer

Ok. Thanks for all your help!

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