missing desktop

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

laylalee

Thread Starter
Joined
Nov 11, 2011
Messages
2
Hi,

i logged onto my Toshiba laptop and it offered to install the latest version of internet explorer so i clicked install, when it was done, i was browsing the internet when a warning came up about something came unclean, and i clicked the optionto "clean computer" it did this several times. I then noticed that i had no task bar or desktop items, just the desktop gadgets such as the clock and calendar.

i then restarted the computer and as it restarted and logged in, i had the full and normal desktop untill a window opened saying that internet explorerwasn't working, i checked the internet connection and i had full connection. it then said it was trying to find the problem with a loading bar. when the window and everything else, but the gadgets, were gone from my desk top. Pressing the start button on the key board doesn't do anything, nor does right clicking with the mouse.

ctrl + alt + delete does work however
 
Joined
Aug 1, 2003
Messages
51,988
It sounds like you gave yourself an infection. By clicking to allow it to "fix" the problem, you probably just made it spread more.

Start with a good anti-virus and anti-malware scan and go to the Viruses and Malware forum if you need help getting cleaned up.

(I'm too slow again.)
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top