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Missing e-mail text - Outlook 2003

Discussion in 'Web & Email' started by Erne, Oct 7, 2008.

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  1. Erne

    Erne Thread Starter

    Oct 7, 2008
    Help requested,

    I am running Office 2003 basic on Windows XP (SP3) with McAfee AV. I am accessing my Yahoo account, on Outlook 2003, via Pop 3.

    Three days ago my laptop powered down during an AV scan. On the next boot up I discovered that I could not see the text box content of any of my existing emails, and now when I try to open new emails I get a, "can't open this item", message.

    I can however see all the Headers and any attachments on my old emails. Also when I click on "View/AutoPreview", the first 2-3 lines of all my old emails is visible, but when I click on any email I just get the header, without text, and I can "see through" the text box to the underlying screen.

    I have tried opening back-up PST files, but the problem still persists.

    I have also tried deleting and reloading Outlook and MS Office 2003, and I've also reset Internet Explorer 7, without success.

    Any help given will be greatly appreciated.
    Thanks, Erne
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