Missing Local Area Connection - Please Help!

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jasiel

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Oct 26, 2007
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I have a Dell Dimension 2400 and I have a wired ethernet cable connection from Comcast. My modem is a Motorola SURFboard SB5100 and my router is a Compusa Cable/DSL Router with 4-Port Switch (SKU# 313831). I have had the same Windows XP installation for many months until a few days ago when I decided to format it and install a fresh Windows because my PC was going really slow and I thought it was time for a fresh and faster XP. So, I did a fresh installation of XP to replace my old one. The installation went well, but when I logged in, I realized that the Local Area Connection was missing! So, I can't connect to the Internet! It doesn't let me add a home network connection, which is what I have, because it says that I don't have the hardware required installed properly. My internet connection was installed automatically with my previous XP installation, as I would assume happens with most installations, and I have never have had to install any hardware, so I was very shocked. I tried installing XP 2 more times with 2 different CDs and I did the long format, but the same problem was on each installation. Two days ago I installed Vista Ultimate to see if my internet would work on it, and it did. My internet connection was automatically installed with Vista and the Internet is working perfectly. So, I guess my network hardware must be installed properly if it works on Vista. But now I'm confused with what the cause of the problem is. I think it may be my hard drive, BIOS settings, or my network settings for XP. I appreciate all comments and advice! If you need any more info or have a solution, reply or e-mail me at [email protected]
 

TerryNet

Terry
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Joined
Mar 23, 2005
Messages
81,397
Install the chipset and NIC drivers from your Drivers CD, or get the latest package from Dell's web site. Use your Service Tag for fairly painless searching on their site.
 
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