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Missing Netapi32.dll Errors. Can't Fix It

Discussion in 'Windows 10' started by DeuxMoi, Feb 18, 2020.

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  1. DeuxMoi

    DeuxMoi Thread Starter

    Joined:
    Feb 18, 2020
    Messages:
    4
    [​IMG]

    Hi guys. Ive been trying all the solutions Ive seen in the web, in the microsoft site but I still get this.

    Solutions Ive tried:
    * sfc scan
    * installed/uninstalled apps
    * virus scan including Malwarebytes scan (nothing comes out)
    * used MS anti malware Signature Package
    * downloaded DLL files
    * tried to register dll again using command prompt

    Like Ive done almost everything I read and watched from tutorials but I still got this error.

    I don't know why I got this though.

    I recall I tried to join Windows Insider Update. After few dates, I uninstalled it and gone back to previous to normal.

    Now I can't even update recent Windows update cause it keeps on failing to install.

    Someone, any idea how can I get rid of this (without considering the idea of reformat if there's a solution still)

    Thank you so much.
     
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,808
    First Name:
    Karen
    The telegram.exe referenced belongs to Telegram Desktop by Telegram Messenger LLP. Did you recently install that? You said you installed/uninstalled apps but you didn't say which ones. Was this one of them?

    If you did download that app, where did you download it from?

    Where did you download it to (the primary C drive or a different drive)?
     
    Last edited: Feb 18, 2020
    DeuxMoi likes this.
  3. DeuxMoi

    DeuxMoi Thread Starter

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    Feb 18, 2020
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    thank you for the response. good thing you mentioned the drive.

    Ive been using the telegram before then I tried to update it. When I installed the update from the official website,Ive got that error. Not only the telegram app, even other applications such as VPN apps won't install and the same error appear.

    Telegram was downloaded to Drive E as I changed my primary installation drive last year.
    Now I reverted to it to Drive C again. I tried changing the shortcut properties like Start In: "E:\Telegram Desktop\Telegram.exe" but says invalid (though this works with my other applications like Audacity, Allavsoft)
     
  4. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    First Name:
    Karen
    So the only problem now is still with the Telegram program?

    I do think the issue is with the mix-up of drive letters.

    Do you have the netapi32.dll file in your System32 folder? The full location should be:

    C:/Windows/System32/netapi32.dll

    If so, I would try uninstalling Telegram and then reinstalling it on the primary drive C.
     
    DeuxMoi likes this.
  5. DeuxMoi

    DeuxMoi Thread Starter

    Joined:
    Feb 18, 2020
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    problem is with telegram and some other apps that I would like to install.

    yes,i have the dll in the said directory.
    [​IMG]

    I tried to uninstall Telegram from the file directory and install it in my drive C
    (C:\Program Files\Telegram Desktop)
    but when I launch it, it keeps on popping the same error.

    i tried digging in my drive, there's a Telegram stuffs in this folder but I cant delete it (using File Assasin)
    E:\WindowsApps\TelegramMessengerLLP.TelegramDesktop_1.9.7.0_x64__t4vj0pshhgkwm


    [​IMG]
     
  6. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    First Name:
    Karen
    Are there any other traces of it on the E Drive?
     
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  7. DeuxMoi

    DeuxMoi Thread Starter

    Joined:
    Feb 18, 2020
    Messages:
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    yes,i find another one here:
    E:\WpSystem\S-1-5-21-5805245-350515005-4150370795-1002\AppData\Local\Packages\TelegramMessengerLLP.TelegramDesktop_t4vj0pshhgkwm

    some folders are empty except the Settings folder that contains this
    [​IMG]


    also, apps such as BraveBrowser wont still just like Telegram. I got the same error.
     
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