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Missing or corrupt system32\drivers\Ntfs.sys

Discussion in 'Windows XP' started by daddg, Jul 17, 2007.

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  1. daddg

    daddg Thread Starter

    Joined:
    Mar 2, 2005
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    I have an older Compaq Armada E500 notebook that I purchased as reconditioned. It was originally Win98 but upgraded to Win XP Pro. All was well, it worked great till I foolishly downloaded songs for my son with no anti-virus ( think I picked up a virus.) One day it froze up and a window had popped up that said something like warning if you close now you will lose...etc. anyway I closed the window and restarted the comp. Now I can't even get windows to load. The error message says: (Windows could not start because the following file is missing or corrupt: "System32\Drivers\Ntfs.sys") I thought about just reformatting the hard drive, but I don't have the product code for the XP Pro, the sticker is missing off of the back of the comp, I know it is a valid copy of Win Xp because I had gone on the Microsoft web sight back when I bought it to verify. I borrowed a XP Pro disc just to run repair "R" on the version installed but I get to a point and it asks for a Admin. P/W which I have no idea because that must have been set up by the previous owner. I had bought it through an auction co. which I think gets them from Cisco systems??? Now is there anyway I can get the missing file, burn it onto a c/d and install it in the comp. is this possible? Or is there anyway to find out my product code so I can just reformat without having to purchase a new Oper. sys. I have the Win 98 product code just not the XP can Microsoft track it? If not any advise would be greatly appreciated . Thank you for your time and patience and knowledge.
     
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