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Reboot Camper

Thread Starter
Joined
Mar 13, 2007
Messages
155
Hi!

If anyone is passing and enjoys Windows 7 problem alerts could you give some idea what to do?
I am a teacher and often download simple Word documents from a sharing site I am a member of.
However, recently when I try to go through download I get the message:

"Required registry information is missing and this application cannot run. Please rerun setup to correct this problem"

How do I rerun setup? Setup of what?
 
Joined
May 31, 2011
Messages
762
When you say "I try to go through download" do you mean the download fails to run? If so what are you using to download the files? The browser, a download application? Could you walk us through the steps you take, the applications your using and the point of failure as close as you can get.
 

plodr

Liz
Joined
Jun 27, 2014
Messages
23,647
download simple Word documents from a sharing site
What is the extension on these "Word" documents? If you try and open something and you don't have a program installed to view it, you might get something similar to
this application cannot run
.
It sounds more like you are downloading an exe type of file and not a doc or docx file.
 

Reboot Camper

Thread Starter
Joined
Mar 13, 2007
Messages
155
The documents are normal PowerPoints and Worksheets for class use.
First I click on the tab saying "Download this worksheet"
A second tab opens saying download is in progress. It opens but there is an X Error window saying,
"Required registry information is missing and this application cannot run. Please rerun setup to correct this problem"
 

DaveA

David
Trusted Advisor
Spam Fighter
Joined
Nov 16, 1999
Messages
17,185
It might help use if you were to provide a link to where you are downloading these files from?
 

plodr

Liz
Joined
Jun 27, 2014
Messages
23,647
What happens when you open Powerpoint first then tell it to open the file you downloaded? (My "newest version of Office is 2007 and I don't use Powerpoint.)
 

Reboot Camper

Thread Starter
Joined
Mar 13, 2007
Messages
155
When I start Word and then download the file I found it possible to override the error message. It may be that the files on the website are older versions of Word.
They don't automatically download into my Word 2013. I also have transferred files using MS 2007 from an older computer. Previously Windows automatically upgraded the older documents.
 
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