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Missing registry information popup

Discussion in 'Windows 7' started by Reboot Camper, Jun 8, 2018.

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  1. Reboot Camper

    Reboot Camper Thread Starter

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    Hi!

    If anyone is passing and enjoys Windows 7 problem alerts could you give some idea what to do?
    I am a teacher and often download simple Word documents from a sharing site I am a member of.
    However, recently when I try to go through download I get the message:

    "Required registry information is missing and this application cannot run. Please rerun setup to correct this problem"

    How do I rerun setup? Setup of what?
     
  2. kenbok51

    kenbok51

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    When you say "I try to go through download" do you mean the download fails to run? If so what are you using to download the files? The browser, a download application? Could you walk us through the steps you take, the applications your using and the point of failure as close as you can get.
     
  3. plodr

    plodr

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    What is the extension on these "Word" documents? If you try and open something and you don't have a program installed to view it, you might get something similar to
    .
    It sounds more like you are downloading an exe type of file and not a doc or docx file.
     
  4. Reboot Camper

    Reboot Camper Thread Starter

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    The documents are normal PowerPoints and Worksheets for class use.
    First I click on the tab saying "Download this worksheet"
    A second tab opens saying download is in progress. It opens but there is an X Error window saying,
    "Required registry information is missing and this application cannot run. Please rerun setup to correct this problem"
     
  5. plodr

    plodr

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    What version of Office is installed on your computer?
     
  6. Reboot Camper

    Reboot Camper Thread Starter

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    MS Office 2013 including Word, Excel, Onenote, PPT, Notebook

    However, some of the files contributed by members are sometimes on different versions
     
  7. DaveA

    DaveA Trusted Advisor Spam Fighter

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    It might help use if you were to provide a link to where you are downloading these files from?
     
  8. plodr

    plodr

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    What happens when you open Powerpoint first then tell it to open the file you downloaded? (My "newest version of Office is 2007 and I don't use Powerpoint.)
     
  9. Reboot Camper

    Reboot Camper Thread Starter

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    Thank you DaveA and plodr,

    I'll get back to you. I just installed updates and will check
     
  10. Reboot Camper

    Reboot Camper Thread Starter

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    When I start Word and then download the file I found it possible to override the error message. It may be that the files on the website are older versions of Word.
    They don't automatically download into my Word 2013. I also have transferred files using MS 2007 from an older computer. Previously Windows automatically upgraded the older documents.
     
  11. dmccoy

    dmccoy

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    Darrin
    Have you tried running the office repair operation?
     
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