1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Missing scanreg.exe for Windows XP

Discussion in 'Windows XP' started by hockeymom59, Nov 2, 2008.

Thread Status:
Not open for further replies.
Advertisement
  1. hockeymom59

    hockeymom59 Thread Starter

    Joined:
    Nov 2, 2008
    Messages:
    2
    As prompted by my HP laptop, I ran HP's online System Check. One of the results said "Deterministic Networks WAN Virtual miniport: Device has a problem" and told me to run scanreg. It is nowhere on my C: drive (I did a full search.). Can I download the correct version I would need for Windows XP from somewhere online that is safe?
     
  2. DoubleHelix

    DoubleHelix Banned

    Joined:
    Dec 9, 2004
    Messages:
    24,388
    EDIT: scanreg is a Windows 98/ME command. It's not something you can run under Windows XP.
     
  3. hockeymom59

    hockeymom59 Thread Starter

    Joined:
    Nov 2, 2008
    Messages:
    2
    I searched the C: drive, including hidden files and folders. No such file as "scanreg.exe" was found.
    If its not something I can run under Windows XP anyway, then should I just ignore the HP online instructions "The windows registry may be bad. Run scanreg utility. To run scanreg, goto Start->Run and type scanreg.exe."?
    The next thing HP suggests is "If this does not fix your problem, remove the device from the Device Manager and redetect it using the Add New Hardware tool in the Control Panel." Should I do this?
    Based on the info from my Device Manager, the problem is with a network adapter (Deterministic Networks WAN Virtua miniport). I tried the "Troubleshoot" button under its properties. Frankly, I don't even know what this adapter is!!
     
  4. DoubleHelix

    DoubleHelix Banned

    Joined:
    Dec 9, 2004
    Messages:
    24,388
    Before following troubleshooting instructions on the Internet, make sure they're for the operating system you're running. Since they were obviously written for Windows 98/ME systems, you shouldn't follow them.

    The device listed is some type of virtual network adapter.
    Do you use a VPN connection?
    Do you have any virtualization software installed?
    What prompted you to look at this as the source of the problem?
    Is this your personal computer, or does it belong to your employer?
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/765418