Missing Text From Incoming Messages (Outlook XP)

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Loopyhour

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Joined
Jan 10, 2003
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I have a user that is missing text from incoming messages. The more the mails are replied to the more text disappears or distorts. It's from several different locations. The emails seem to be coming in HTML. They often get this string of code at the beginning of the
message:

v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);}

In the body of the message text that was typed normally will appear in a different colour, a different font, or not at all.

It doesn't matter what format -- Plain Text, Rich Text or HTML. I've copied over a .dll from a computer without issues (can't remember the .dll, read it in the groups) and we have AV software but it isn't picking anything up.

Any ideas? This is the second user this is happening with and it's happening more and more consistently.

The user has Win XP Pro, Office XP, and we run Win NT 4 SP6 w/ Exchange 5.5
 
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