modem/com port problems

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Fabiogump

Thread Starter
Joined
Jul 17, 2001
Messages
252
I'm having problems with a internal modem and the comm port it's on. When I go into control panel>modems>Diagnostics tab and click on more info it says it can't open the port.

The only thing I can come up with is that something is interfering with the port that I don't know about. As far as I can tell everything that is running should be using the port or modem.

Any ideas whats going on?
 
Joined
Jul 29, 2002
Messages
548
Hi Fabio,

Is this something that has just failed or have you installled something recently? Being as it is in internal modem it's only using a pseudo com port and is reliant on the modem driver. Have you tried the obvious - reinstalling the driver?
 

Fabiogump

Thread Starter
Joined
Jul 17, 2001
Messages
252
I had to install an old external modem to get on the net, it looks to be using the same exacxt driver as the internal.

I was told some freeware programs were installed before the modem went kaput. I don't think some dinky little spyware program could knock out a modem. Have had no virus alerts either.
 
Joined
Jul 29, 2002
Messages
548
Have you tried completely removing the modem both physically and from the device manager, then reinstalling physically and then allowing windows to redetect on reboot?

It still sounds like an incorrect driver.
 

Fabiogump

Thread Starter
Joined
Jul 17, 2001
Messages
252
Well I ended up removing the modem physically from the computer and reinstalled everything.

For some reason the modem is now on COM4 now even though it's back it the same slot. no big problem though.

thanks
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top