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modem/connection problems

Discussion in 'Web & Email' started by ajurgaitis, Jan 15, 2002.

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  1. ajurgaitis

    ajurgaitis Thread Starter

    Joined:
    Jan 14, 2002
    Messages:
    2
    I recently installed McAfee Antivirus 6 and was in the process of updating the definition files when my internet connection wouldn't work anymore. I can connect to the net, I'm using the right dial up number and everything, but it seems like nothing is getting through. I uninstalled McAfee but that didn't have any effect, so I'm thinking that some of my modem settings were changed without my knowledge.

    I have tried tweaking my modem settings, uninstalling and reinstalling the modem, new drivers, etc. and nothing seems to be working. I also verified the dial-up number and made sure that everything was fine with my ISP. I'm completely stumped. Any suggestions?
     
  2. Dark Star

    Dark Star

    Joined:
    Jun 8, 2001
    Messages:
    3,054
    "I recently installed McAfee Antivirus 6 and was in the process of updating the definition files when my internet connection wouldn't work anymore."

    Did the connection just drop off?, Did you try to reconnect?

    "I can connect to the net, I'm using the right dial up number and everything, but it seems like nothing is getting through."

    What did you do (what changes did you make) to go from a connection that "wouldn't work anymore" to "I can connect to the net"

    Are you using a firewall?

    When you go to Control Panel and dbl. click on modems look under the General tab and check your dialup properties there
    on the Diagnostics tab you will see what port your modem is using. has it been using the same port as before?
     
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