1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

modem not working

Discussion in 'Hardware' started by tmm5899, Nov 4, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. tmm5899

    tmm5899 Thread Starter

    Joined:
    Apr 16, 2004
    Messages:
    35
    a friend of mine has a computer with windows xp profeesional operating system and is trying to get on the internet through his phone line but the error says modem failure when i look the modem has a yellow eplanation mark what could be wrong and how can we fix this so he can get on the internet. i am using a public computer to ask for help :confused:
     
  2. diablo75

    diablo75

    Joined:
    Sep 7, 2006
    Messages:
    617
    In the device manager where the yellow ! is displayed, double click on it and it should give you a little more information as to why the modem doesn't work. It could be an resource/IRQ conflict, or it could be a missing driver for the modem itself, which should be included on an installation CD if it came with one.
     
  3. tmm5899

    tmm5899 Thread Starter

    Joined:
    Apr 16, 2004
    Messages:
    35
    everything was on my friends computer when he got it i don't understand how i can fix the problem if i don't know what i am looking at. and where to get the drivers i know nothing about computers can you tell me what i should be looking for :confused:
     
  4. tmm5899

    tmm5899 Thread Starter

    Joined:
    Apr 16, 2004
    Messages:
    35
    the modem shows a yellow circle i am trying to use a free internet but the modem does not work what does the yellow mark with a black mark in the middle mean and how can i fix it it says motorola
     
  5. tmm5899

    tmm5899 Thread Starter

    Joined:
    Apr 16, 2004
    Messages:
    35
    i was told by another person at another forum to uninstall the modem through add remove programs now the computer does not detect the modem how can i find the right on for the computer without opening the case it asks me to pick one from a list can you help me tmm5899
     
  6. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/647833

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice