Modem problem with Win2K

[wolfworx]

This modem problem occurs when running Windows 2000.

Using PCTel Modem HSP 56 Micro Modem with (what I believe to be) the latest driver for Win2K.

Device Manager properties states it is working properly and diagnostics proceed correctly.

I can get on line. IE comes up properly. But, within a couple of minutes of going on line, the system freezes - no keyboard and no mouse. A cold shut down and reboot is required.

Since I can easily switch drives on this machine, I switched with a drive running Win98SE. The modem works fine!

I would like to switch to Win2k on this machine. There is no other problem running Win2k except the modem. I have been runing successfully with several applications for the last few days.

Win 2K is certainly more stable than Win98SE in most ways... so what could be going wrong here?

 

[danielno8]

Hi, does this problem occur only after connecting to the internet??Is it EVERYTIME you connect after a couple of mins it freezes?Have you got another modem you could try for a while?

Daniel

 

[crjdriver]

Had similar problems with win modems in win2k; using a 3Com hardware modem cured the problem.

 

[BTS '76]

The problem might be with Internet explorer since the modem works fine with 98.

 

[Matrikx_]

Have you tried uninstalling and reinstalling the modem in Device manager? Sounds like a Possible PCI Bridge problem check in Device manager and post back the info.

 

[wolfworx]

Thanks all of you for your input and suggestions.

The problem occurs only when I connect to the internet and everytime I connect to the internet. I have used as FAX modem without a problem, but have not tested this feature extensively, so it could cause a crash if given enough time.

It is not just an IE problem. I tried with other browsers or no browsers (Norton Live Update) always a crash within a couple of minutes of connecting.

I have tried uninstalling and reinstalling several times. I have triesd another PCI Slot. No change. It does not seem to be hardware per se, since it works fine under Win98SE

I do not have another modem to try at the moment. If I can get my hands on one, I will certainly try it.

 

[wolfworx]

I solved the problem by sharing a modem on another machine on my home network. Seems to work fine. Now I have a spare modem since it has become just dead weight in this machine.

 

[cheapshot]

This is just a shot in the dark but you can maybe try upgrading your service pack for Windows 2000 if you have not already done so. Here is the link:

http://www.microsoft.com/windows2000/downloads/servicepacks/sp3/sp3lang.asp