Modem problem with Win2K

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

wolfworx

Thread Starter
Joined
Oct 2, 2001
Messages
1,227
This modem problem occurs when running Windows 2000.

Using PCTel Modem HSP 56 Micro Modem with (what I believe to be) the latest driver for Win2K.

Device Manager properties states it is working properly and diagnostics proceed correctly.

I can get on line. IE comes up properly. But, within a couple of minutes of going on line, the system freezes - no keyboard and no mouse. A cold shut down and reboot is required.

Since I can easily switch drives on this machine, I switched with a drive running Win98SE. The modem works fine!

I would like to switch to Win2k on this machine. There is no other problem running Win2k except the modem. I have been runing successfully with several applications for the last few days.

Win 2K is certainly more stable than Win98SE in most ways... so what could be going wrong here?
 
Joined
Oct 18, 2002
Messages
289
Hi, does this problem occur only after connecting to the internet??Is it EVERYTIME you connect after a couple of mins it freezes?Have you got another modem you could try for a while?

Daniel
 

crjdriver

Moderator
Joined
Jan 2, 2001
Messages
43,083
Had similar problems with win modems in win2k; using a 3Com hardware modem cured the problem.
 
Joined
Dec 7, 2002
Messages
791
The problem might be with Internet explorer since the modem works fine with 98.
 
Joined
May 15, 2001
Messages
95
Have you tried uninstalling and reinstalling the modem in Device manager? Sounds like a Possible PCI Bridge problem check in Device manager and post back the info.
 

wolfworx

Thread Starter
Joined
Oct 2, 2001
Messages
1,227
Thanks all of you for your input and suggestions.

The problem occurs only when I connect to the internet and everytime I connect to the internet. I have used as FAX modem without a problem, but have not tested this feature extensively, so it could cause a crash if given enough time.

It is not just an IE problem. I tried with other browsers or no browsers (Norton Live Update) always a crash within a couple of minutes of connecting.

I have tried uninstalling and reinstalling several times. I have triesd another PCI Slot. No change. It does not seem to be hardware per se, since it works fine under Win98SE

I do not have another modem to try at the moment. If I can get my hands on one, I will certainly try it.
 

wolfworx

Thread Starter
Joined
Oct 2, 2001
Messages
1,227
I solved the problem by sharing a modem on another machine on my home network. Seems to work fine. Now I have a spare modem since it has become just dead weight in this machine.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Members online

Top