modem problems

[tech4lauren]

Can anyone help me i have the modem in a computer i m fixing for someone and I just put SP2 on the computer and it seems as if u have to force the modem to commuincate because sometimes you have to disconnect to get the internet to work again but only for like 5 min and then it starts again. I turned system restore off would that have anything to do with that. I think it sounds like the modem is going bad but i dont know if anyone could help me I would greatly appericiate it

 

[Dick1038]

I would try a different modem to see if it works OK. You could borrow one from another computer.

 

[tech4lauren]

i m going to try another one when i get it bac from him and if that dont work then i will post about it again thanks alot

 

[tech4lauren]

but do you think that SP2 would have anything to do with it cause i installed that after i had made some changes so i think i m going to try if the modem dont fix the problem then i will uninstall SP2 then if that dont fix it then i will try reinstallin XP pro on it so even if SP2 when i remove it corrupts the os i need to reinstall it anyways so that will be like a last resort