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Modem troubles

Discussion in 'Hardware' started by MarkSands1, Sep 11, 2004.

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  1. MarkSands1

    MarkSands1 Thread Starter

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    Sep 11, 2004
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    Hi, im mark, and in need of help.
    My dad's laptop was having trouble with its modem, so he uninstalled it, and tried to reinstall it, but now it wont let him reinstall. It says something about all components of the modem have not been removed, so you press the button that says "remove these items and re-install" or something like that, and the box just goes away. Thats it, nothing happens.
    I looked into device manager and it says my PCI Modem has problems, The drivers for it are not installed, but it still wont let me install them. Can i uninstall the PCI, and then try to re-install, or is it something important that wont be restored by my modem software?

    Hope someone can help,
    Mark :eek:
     
  2. Tumbleweed36

    Tumbleweed36

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    Feb 13, 2004
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    Hi,

    Yes, you should go in and uninstall first, then shut down and reinstall when it comes back up.
     
  3. MarkSands1

    MarkSands1 Thread Starter

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    So just out of curiousity, what exactly is a PCI modem?
     
  4. Tumbleweed36

    Tumbleweed36

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    Messages:
    736
    Hi,

    What a PCI modem means that your computer has slots that cards fit into. This means that the modem is one that fits internally into your computer in the slots deemed as PCI devices. Otherwise, it is not an external modem or one that is outside the computer that can operate from other outlets for your computer. Some operate from the USB port, etc. Hope that helps.
     
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