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Modem Won't Work

Discussion in 'Hardware' started by pterbedgenius, Feb 9, 2003.

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  1. pterbedgenius

    pterbedgenius Thread Starter

    Joined:
    Dec 9, 2001
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    I have a Win95 OS. Whenever I start my computer, I try to get online and it says it can't detect modem. After I restart the computer 2 or 3 times, it finally dials and lets me online. Then, when I'm in the middle of doing something, the computer disconnects and when I try to reconnect it, it can't detect the modem. I've tried reinstalling it, but it doesn't work. What could be the problem, and how can I fix it?

    -Geneva
     
  2. jbjoker

    jbjoker

    Joined:
    Feb 7, 2003
    Messages:
    68
    Go into your device manager and see if your modem is there, then delete it. Then go into add hardware and reinstall it that way. It may work,.
     
  3. pterbedgenius

    pterbedgenius Thread Starter

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    Thanks, but I've tried that, and it rarely works. When it does, it's just temporary. Sometimes it detects the modem and installs it, and other times it can't detect it and I have to select it from a list. Any other thoughts?
    -Geneva
     
  4. jbjoker

    jbjoker

    Joined:
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    try changing drivers. Maybe the drivers you have are old are just not compatible.
     
  5. ~Candy~

    ~Candy~ Retired Administrator

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    103,706
    I would try another modem.
     
  6. pterbedgenius

    pterbedgenius Thread Starter

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    Dec 9, 2001
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    Uh, this may be a stupid question, but how do I change the drivers for my modem?
    Thanks,
    Geneva
     
  7. jbjoker

    jbjoker

    Joined:
    Feb 7, 2003
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    Go into your device manager and click properties for your modem, then it should let you update it, if not then go into the modems properties from your control panel. See if it works,.
     
  8. MRCooLBP

    MRCooLBP

    Joined:
    Feb 10, 2003
    Messages:
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    Another possible fix would be Opening the side of the computer and making sure the modem is physically seated correctly.

    To do this locate modem and push firmly towards the motherboard until it feels like its "in" and wont rock back and forth at all.
     
  9. pterbedgenius

    pterbedgenius Thread Starter

    Joined:
    Dec 9, 2001
    Messages:
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    Where would I get a new driver?? (Sorry, dumb question :rolleyes: ) I don't have a CD-ROM or floppy that came with my modem.
    Thanks

    Geneva
     
  10. A Hawk

    A Hawk

    Joined:
    Feb 11, 2003
    Messages:
    882
    try the manufacturer of the modems site or www.driverzone.com could be a conflict in your hard drive to if so youll have to back up and format and load win98 if possible it has more drivers on board then 95
     
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