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Moniter display with white lines and blurry screen

Discussion in 'Hardware' started by hiepnhieu9, Oct 9, 2017.

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  1. hiepnhieu9

    hiepnhieu9 Thread Starter

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    Hello,

    My Sony Vaio recently started acting up. I've been using this laptop for a couple years now and works perfectly fine. All of a sudden, it started showing white line and blurry display whenever I turn on the computer. I have tried to "drain power battery" but didnt work. When I plug it with an external monitor, it works perfecly fine with that external monitor. I have tried to take out the RAM and clean it and put it back in, however doesn't seem to work. Is the RAM my problem? Maybe replacing a new RAM will fix it? I'm a student with a tight budget and cant afford to buy a new RAM without knowing if it work. I was wondering if you guys can come up with a solution. That would be appreciated. Thank you for your timing and have a nice day!
     

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  2. managed

    managed Trusted Advisor Spam Fighter

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    Since an external Monitor works ok I think the problem is either the cable from the motherboard to the screen is damaged or has worked loose in the connector at one end, or the screen is faulty.

    Was the laptop dropped or knocked recently ?

    There are several models of pcg-71913L as shown here :- https://esupport.sony.com/p/model-find.pl?DIRECTOR=DOCS&mdl=PCG-71913L

    So see if you can find which one you have, if it's not on a label on the bottom tap the F2 key just after switching on and look in the Bios.
     
  3. hiepnhieu9

    hiepnhieu9 Thread Starter

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    Hello, I did dropped a few times but was still able to use the laptop perfectly fine. I did not drop it recently. The night before I found out my laptop problem, it was working pefectly fine.

    Is there anything I can fix by myself rather than bringing it to a shop or buy a new laptop?
     
  4. managed

    managed Trusted Advisor Spam Fighter

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    Please try to find the exact model you have.

    You can check if the screen end of the cable has moved at all using this video as a guide :-

     
  5. hiepnhieu9

    hiepnhieu9 Thread Starter

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    My exact model is : VPCEH25FM
    I'm not sure exactly whats the problem of my laptop or what you want me to try. I apologize for that. Can you please explain one last time? Thank you so much
     
  6. managed

    managed Trusted Advisor Spam Fighter

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    Thanks for the model details, this is the Sony webpage for your model if you ever need drivers, manuals etc :- https://esupport.sony.com/US/p/mode...te_id=1&region_id=1&tab=download#/downloadTab

    I think it could be a faulty screen or a cable problem, either one end has worked loose or the cable is damaged.
    Does moving the screen back and forth make any difference to the faulty display ?

    First if you don't feel confident you can do the stuff below that's fine. Take it to a small computer repair shop if you can, they usually do a better job than the big outfits like Geeksquad etc.

    In the video at around 8:35 he reconnects the video cable to the screen, that's the connection I said could be checked on yours.
    See the pictures here of a correct and incorrect screen cable connection :-
    http://www.laptoprepair101.com/you-replaced-broken-lcd-screen-but-the-new-screen-is-not-working/
    If the plug isn't fully into the socket carefully push it back in, only unpeel the tape if it's really necessary.
     
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