Monitor crash

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Mikaron

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Dec 3, 2020
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My monitor keeps turning off while playing games but my pc is still on
 

cwwozniak

Chuck
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Joined
Nov 28, 2005
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67,956
Hi, Mikaron, and welcome to TSG.

Is the monitor power turning off where you have to use its power switch to turn it back on or is the video just going black?

What are the brand and exact model number of you monitor?

If the monitor is just going black, also please give is the hardware and operating system details of the computer. You can use our TSG System Information Utility to get some of the information and paste the results in a new post here.
 

Mikaron

Thread Starter
Joined
Dec 3, 2020
Messages
3
Hi, Mikaron, and welcome to TSG.

Is the monitor power turning off where you have to use its power switch to turn it back on or is the video just going black?

What are the brand and exact model number of you monitor?

If the monitor is just going black, also please give is the hardware and operating system details of the computer. You can use our TSG System Information Utility to get some of the information and paste the results in a new post here.
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 19042, Installed 20200725123356.000000-300
Processor: AMD Ryzen 7 5800X 8-Core Processor, AMD64 Family 25 Model 33 Stepping 0, CPU Count: 16
Total Physical RAM: 32 GB
Graphics Card: NVIDIA GeForce RTX 2070 SUPER
Hard Drives: C: 930 GB (201 GB Free); D: 931 GB (931 GB Free);
Motherboard: ASUSTeK COMPUTER INC. PRIME X570-P, ver Rev X.0x, s/n 200670553601144
System: American Megatrends Inc., ver ALASKA - 1072009, s/n System Serial Number
Antivirus: Windows Defender, Enabled and Updated
Monitor: Gigabyte G32QC 165Hz, 1440P
 

Mikaron

Thread Starter
Joined
Dec 3, 2020
Messages
3
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 19042, Installed 20200725123356.000000-300
Processor: AMD Ryzen 7 5800X 8-Core Processor, AMD64 Family 25 Model 33 Stepping 0, CPU Count: 16
Total Physical RAM: 32 GB
Graphics Card: NVIDIA GeForce RTX 2070 SUPER
Hard Drives: C: 930 GB (201 GB Free); D: 931 GB (931 GB Free);
Motherboard: ASUSTeK COMPUTER INC. PRIME X570-P, ver Rev X.0x, s/n 200670553601144
System: American Megatrends Inc., ver ALASKA - 1072009, s/n System Serial Number
Antivirus: Windows Defender, Enabled and Updated
Monitor: Gigabyte G32QC 165Hz, 1440P

im pretty sure its not the monitor because i tried my other one and it did it on that one too.Sometimes when i play games it just makes that sound when you start or shut down the cpu then monitor goes off but pc is still on and fans spinning.
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 19042, Installed 20200725123356.000000-300
Processor: AMD Ryzen 7 5800X 8-Core Processor, AMD64 Family 25 Model 33 Stepping 0, CPU Count: 16
Total Physical RAM: 32 GB
Graphics Card: NVIDIA GeForce RTX 2070 SUPER
Hard Drives: C: 930 GB (201 GB Free); D: 931 GB (931 GB Free);
Motherboard: ASUSTeK COMPUTER INC. PRIME X570-P, ver Rev X.0x, s/n 200670553601144
System: American Megatrends Inc., ver ALASKA - 1072009, s/n System Serial Number
Antivirus: Windows Defender, Enabled and Updated
Monitor: Gigabyte G32QC 165Hz, 1440P
im pretty sure its not the monitor because i tried my other one and it did it on that one too.Sometimes when i play games it just makes that sound when you start or shut down the cpu then monitor goes off but pc is still on and fans spinning.
 
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