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Monitor detected as Generic Non-Pnp Monitor - bad resolution

Discussion in 'Hardware' started by AlexTeg, May 26, 2019.

  1. AlexTeg

    AlexTeg Thread Starter

    May 26, 2019
    I had two monitors, one at 1600 x 900, and my ASUS at 1920 x 1080. My 1600 x 900 was connected via DVI, and my ASUS monitor was connected via HDMI. I received another 1080p monitor from a friend, but it only had an HDMI port. So I switched my ASUS monitor from an HDMI cable to a DVI cable, and used the HDMI for my third monitor. Upon doing this, my ASUS monitor was no longer detected.

    I updated my NVIDIA drivers and the ASUS monitor was detected again, but as a "Generic Non-PnP Monitor", and only gives me the resolution options of 1024 x 768 and 800 x 600. Switching back to the HDMI cable causes my ASUS monitor to be detected again, and in 1080p. I have tried using multiple DVI cables, and run into the same issue.

    I have also tried using a custom resolution in the NVIDIA control panel to force it to run 1920 x 1080, but this did not work either.

    I am frustrated and confused :(

    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, Intel64 Family 6 Model 42 Stepping 7
    Processor Count: 8
    RAM: 24523 Mb
    Graphics Card: NVIDIA GeForce GTX 760, -2048 Mb
    Hard Drives: C: 465 GB (209 GB Free); D: 465 GB (465 GB Free); F: 219 GB (57 GB Free); G: 0 GB (0 GB Free); H: 1643 GB (910 GB Free);
    Motherboard: ASUSTeK COMPUTER INC., Z77-A
    Antivirus: Windows Defender, Enabled and Updated
    Last edited: May 26, 2019
  2. Oddba11


    May 12, 2011
    First Name:
    Resolution limit? It should do two screens at 1920 (=3840)

    Amazon specs show a resolution limit:
    Max Screen Resolution 4096 x 2160
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Short URL to this thread: https://techguy.org/1227708

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