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Monitor goes black

Discussion in 'Hardware' started by karaokezazz, Jul 13, 2012.

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  1. karaokezazz

    karaokezazz Thread Starter

    Jul 12, 2012
    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
    Processor: Intel(R) Pentium(R) 4 CPU 1500MHz, x86 Family 15 Model 0 Stepping 10
    Processor Count: 1
    RAM: 767 Mb
    Graphics Card: NVIDIA RIVA TNT2 Model 64/Model 64 Pro (Microsoft Corporation), 32 Mb
    Hard Drives: C: Total - 38154 MB, Free - 593 MB; F: Total - 131061 MB, Free - 72207 MB; G: Total - 21563 MB, Free - 20940 MB; H: Total - 305242 MB, Free - 90239 MB;
    Motherboard: ASUSTeK Computer INC., P4B-LA
    Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled

    I have an older white box with a relatively new monitor. The hard drive is almost full so it runs very slowly however that's not the issue. I leave the computer running all the time and it only reboots if there's a problem or after an update. I've been using my laptop more often and get what I need from the pc via logmein so I didn't immediately realize that the monitor wasn't working;.

    The screen is black but when I reboot, the startup images come us just like always and then the screen go black and stays black. Everything looks normal on my laptop via logmein. I thought it might be the video card, and this is where my lack of expertise comes in. I googled it and the symptoms listed didn't sound like what's going on with mine. I did try another monitor and the same thing happened which is what led me to think it might be the video card.

    How can I tell if it's the card? Any other insight?

  2. black-wolf


    Aug 8, 2008
  3. managed

    managed Allan Trusted Advisor

    May 24, 2003
    Can you try booting up in Safe Mode ? Does the screen go black then ?
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