Monitor Problem

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WIB57

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Jan 2, 2002
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When I try to boot up my computer, the monitor says "check video cables". I have checked the cables, they are fine, and have rebooted several times, but still receive the same message...my monitor is less than a year old...is it possible that it has gone bad? My husband is overseas, and my computer is our method of communication, so any help is SO much appreciated. Thanks Janet
 

Styxx

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Sep 8, 2001
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Either the monitor and/or the video capability of your computer has gone bad. To check which, you need to attach a monitor you know works and go from there.
 
Joined
Dec 17, 2001
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If the problem is constant and occurs every time your PC is completely powered off and back on, then I think Styxx has set you on the proper path. Either your cables are bad (which is unlikely unless they get moved, rubbed, or crimped a lot), or you have some other problem, like a bad video card.

I did have another thought, however. If you use the Power Management features of Windows, it's possible that, once your computer goes to sleep, your monitor "loses touch," with the video card. (this has happened to me...the monitor just refuses to come on after the PC sleeps) Power Management is not important for the operation of your PC unless you have a laptop (it conserves battery life), though it is a "greener" way to run regular PC (saves energy).

The question is, does the monitor EVER work? APM (Power Management or Power Options) could be the cause of the problem if the monitor only gives you the error message intermittently, after the PC sits idle for a while.

To check this, disable the APM features of Windows. The settings are found in Control Panel / Power Options. There are a ton of options there. On the first tab, change "Turn off monitor" to NEVER. If having the PC sleep is not important, also set the other features on that first tab to "NEVER. Click "Save As" and give this new "scheme" a name, like "NO POWER MANAGEMENT" or whatever. This will ensure that Windows doesn't try shutting anything down automatically.

Next, click the Advanced tab and change "When I press the power button on my computer" to "Power Off". This will ensure that each time you press the POWER button, Power is actually cut off to the PC, instead of just putting it to sleep.

Click OK to close the Power Options box, and restart the PC by completely Shutting Down (power off) and rebooting.

If none of this helps, you can safely re-enable all these feature as you troubleshoot for a bad video card or cables like Styxx is saying. If it DOES solve the problem, you can turn some of the features back on (if you want), one at a time, except for Turn Off Monitor, to see if any have an effect.

It's likely that just having the Turn Off Monitor setting on NEVER will do the trick, if this is the problem.

Please note that the PC will use full power any time it's not powered off if you change these settings, but with any luck, it will help.

Please let us know what happens.
 
Joined
Dec 17, 2001
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Just wanted to say that the menu choices I gave are for Windows ME, but should be the same or very similar in all flavors of Windows.
 
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