more people

there need to be a notice about the chat! if people want instant help they shold go on there

 

I believe that the techies or other members don't want to use chat to help with problems...think of what a pain that would be...when chat is really to converse about life and things...not technical troubles! That's what forums are for. Take care! angel

 

No doubt. The traffic this site gets in tech. You would be buried before you could get a reply.

 

Chat and email are not used to help with problems here. Part of the appeal of this site is the problem is solved in the forum threads so when people with the same issues stop by, they can be helped by viewing what fixed the problem for others. Hope that explains it ...

 

Its a major pain when people wander into chat looking for tech support. Almost all of them demand help from you until you either help them or leave the chat. Occasionally they will proceed to track down your AIM or email address.

 

/\ What everyone else said

 

I have never used the chat here at TSG because I've been around long enough to realize it is designed to be a social "forum".

But keep in mind that new folks who hit this site may "wander" into chat thinking that it IS designed for technical help. After all - that is what this site is (mainly) used for.

Just my thoughts.

 

I have never used a chat forum. period. (slow typer)
This site is really high-volume. When I click on 'New Posts>Excluding Discussions', I can see that the participants here are churning out Answers By The Second to the people who post in the forums. That's pretty amazing all by itself.

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