Motherboard being replaced

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

jdy

Thread Starter
Joined
Jun 28, 2003
Messages
8
I have a Dell Inspiron laptop. This last weekend I started it up as usual and when it was done booting up I noticed that it was running from the battery. Thinking that a/c cord was unplugged I reached around to check it out. However the a/c cord was plugged in. I did notice though that it was wobbly. I unplugged it and plugged it back in several times and it kept running off of the battery. So I called the Dell tech support and after telling them all of this they determined the motherboard was bad so they are sending the parts and a tech person to my house to fix it. I have two questions though.

1) Why does the whole motherboard need to be replaced?

2)Will I lose anything on my harddrive, or do I need to do anything while I have some battery left so that I don't lose anything?
Thanks for the help.
 
Joined
Feb 23, 2003
Messages
16,274
If they replace the motherboard with the same model then you shouldn't have any troubles.
 
Joined
Jan 30, 2001
Messages
3,992
Why does the whole motherboard need to be replaced?
The power connector for the Dell is part of the motherboard and the field techs don't do onboard repairs. Its much faster just to swap out the board also. And as Mobo said there is nothing you need to do and you should not lose anything. By the way is the green light on the power adaptor coming on?
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

No members online now.
Top