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Motherboard being replaced

Discussion in 'Hardware' started by jdy, Oct 14, 2003.

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  1. jdy

    jdy Thread Starter

    Joined:
    Jun 28, 2003
    Messages:
    8
    I have a Dell Inspiron laptop. This last weekend I started it up as usual and when it was done booting up I noticed that it was running from the battery. Thinking that a/c cord was unplugged I reached around to check it out. However the a/c cord was plugged in. I did notice though that it was wobbly. I unplugged it and plugged it back in several times and it kept running off of the battery. So I called the Dell tech support and after telling them all of this they determined the motherboard was bad so they are sending the parts and a tech person to my house to fix it. I have two questions though.

    1) Why does the whole motherboard need to be replaced?

    2)Will I lose anything on my harddrive, or do I need to do anything while I have some battery left so that I don't lose anything?
    Thanks for the help.
     
  2. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    If they replace the motherboard with the same model then you shouldn't have any troubles.
     
  3. Lurker1

    Lurker1

    Joined:
    Jan 30, 2001
    Messages:
    3,992
    The power connector for the Dell is part of the motherboard and the field techs don't do onboard repairs. Its much faster just to swap out the board also. And as Mobo said there is nothing you need to do and you should not lose anything. By the way is the green light on the power adaptor coming on?
     
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