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Motherboard BIOS will ONLY recognize SSD's

Discussion in 'Hardware' started by CBHPwns, Apr 1, 2019.

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  1. CBHPwns

    CBHPwns Thread Starter

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    Recently upgraded Motherboard/Ram/CPU/Case

    In previous motherboard, I had two Hard Drives, and an SSD, that were all being recognized as their own Drive Path Letter, (No Raid Setup or anything just connected and allocated on Disk Management)

    But now, on my new setup, the ONLY drive that seemingly can ever be detected is my SSD, that is only 500GB.

    I have connected all drives by themselves to the known-good SATA data and power cable that is usually connected to the SSD. They are never shown up at all in my BIOS.

    Hard drives I have tried : My two previous ones that were working before, my roommates, and a brand new 4TB HDD. None have ever been detected in BIOS, or show up in Windows 10 under Disk Management

    I have flashed my BIOS to the most recent version. I have *tried* to uninstall the SATA drivers and Intel Rapid Storage Technology Driver as well, with no solution so far.

    I am very, very, very, much frustrated and confused. I am starting to think that maybe my motherboard has a fault where it cannot supply the necessary power that the Hard Drives request from the motherboard.


    Any ideas..?
     
  2. CBHPwns

    CBHPwns Thread Starter

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    I have also tried different Sata Ports on the motherboard as well. Each SATA port on the board has no problem recognizing the SSD. Does not know anything about a hard drive when it is connected.
     
  3. lynx1021

    lynx1021

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    First of all, no one [other than you] has any idea what hardware you are running. Please post ALL of your exact system specs; ie exact mb, exact cpu, exact ram, exact pw supply, etc, etc. Do not post 16gig of ram; post the exact brand and mode/part# do that for ALL of your parts.
     
  4. CBHPwns

    CBHPwns Thread Starter

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    Sure thing, you're right. Here are the detailed specs and links to the parts in my build.

    CPU : i7 9700K @ 4.7 GHZ
    LGA 1151 (300 Series) 95W BX80684I79700K Desktop Processor Intel UHD Graphics 630
    https://www.newegg.com/Product/Prod...7 9700k&cm_re=i7_9700k-_-19-117-958-_-Product

    GPU : Nvidia RTX 2070 FE
    https://www.newegg.com/Product/Prod...0_founders_edition-_-1B4-00GA-000P2-_-Product
    Part # 9001G1602550000

    Air Cooler : Noctua NH-D14
    https://www.newegg.com/Product/Prod...14&cm_re=Noctua_NH-D14-_-35-608-018-_-Product

    Motherboard :
    MSI MPG Z390 GAMING PRO CARBON LGA 1151 (300 Series) Intel Z390 HDMI SATA 6Gb/s USB 3.1 ATX Intel Motherboard
    https://www.newegg.com/Product/Prod...pg z390&cm_re=mpg_z390-_-13-144-212-_-Product

    Ram : 16GB Trident G Skill
    G.SKILL TridentZ RGB Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3000 (PC4 24000) Memory (Desktop Memory) Model F4-3000C16D-16GTZR
    https://www.newegg.com/Product/Prod...=Trident_g_skill_intel-_-20-232-487-_-Product

    PSU : Corsair CX 750M Modular Power Supply
    https://www.newegg.com/Product/Prod...re=corsair_cx_750m-_-1HU-004G-00073-_-Product

    SSD :
    SAMSUNG 860 EVO Series 2.5" 500GB SATA III V-NAND 3-bit MLC Internal Solid State Drive (SSD) MZ-76E500B/AM
    https://www.newegg.com/Product/Prod...re=SSD_samsung_evo_500-_-20-147-674-_-Product

    HDD :
    WD Blue 4TB Desktop Hard Disk Drive - 5400 RPM SATA 6Gb/s 64MB Cache 3.5 Inch - WD40EZRZ
    https://www.newegg.com/Product/Prod...stern_digital_Blue_4TB-_-22-235-011-_-Product

    Case : NZXT H500i
    https://www.newegg.com/Product/Prod...h500i&cm_re=nzxt_h500i-_-11-146-284-_-Product
     
  5. crjdriver

    crjdriver Moderator

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    Do you by chance have a M.2 type drive installed and or M.2 ports enabled?
    What mode is set for the sata controller ie ahci, raid, legacy, what?
    If I understand your post correctly, the only drive that is detected in the bios is the samsung ssd. Is that correct? Is the samsung detected on each of the sata ports.
    Did you clean install windows OR are you attempting to use a windows install from the previous motherboard?
     
    Last edited: Apr 2, 2019
  6. lynx1021

    lynx1021

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    Under SATA mode in the Bios do you have AHCI enabled? Do you have in Legacy mode or UEFI? Do you have your boot priorities set?
     
  7. CBHPwns

    CBHPwns Thread Starter

    Joined:
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    -No M.2 Drive, just a regular SATA SSD.

    -SATA controller, AHCI,

    -Yes, the Samsung SSD is detected no matter which SATA port I connect it to on the motherboard

    -In my BIOS I tried switching between UEFI+Legacy and Legacy-only (only options there) If Legacy is chosen, SSD is no longer detected and I have to change it back to the UEFI option

    -As for the Windows Install, I recently did wipe all of my drives entirely on my last setup, and did a fresh install of Windows 10. So to answer the question, the SSD had a Windows install already, that I was using on my previous motherboard and just installed into my new setup.
     
  8. CBHPwns

    CBHPwns Thread Starter

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    -AHCI Enabled, yes
    -Using Legacy+UEFI
    -Boot priorities show a bunch of nonsense like Network LAN, CD, which none are existing bootable devices, but it does always find the SSD down the list.

    I contacted MSI support and they suggest either bent CPU pins or a Faulty Board and to send it out to RMA, (I really do not want to go through that) I feel like there is just some minor thing missing but I guess it could always be board related.
     
  9. lynx1021

    lynx1021

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    I found some one else had the same problem on Newegg unless you are Cameron H. in the reviews https://www.newegg.com/Product/Product.aspx?Item=N82E16813144212&Description=mpg z390&cm_re=mpg_z390-_-13-144-212-_-Product
    MSI technical support department directly at 626.271.1004 from M to F, 9am to 6pm Pacific Standard Time. Bent CPU pins can cause strange problems. Do you have a DVD drive you could hook up and see if it is seen in Bios? Found more info by searching the net for "z390 cant see hard drives", One guy said to look in Integrated Peripherals for other SATA settings.
     
    Last edited: Apr 2, 2019
  10. crjdriver

    crjdriver Moderator

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    Before doing a RMA, I would try the following;
    1 Make a win10 install usb using the media creation tool
    2 Boot with the install usb. Does setup see only the ssd or do you see the other drives?

    If you do not see the other drives in setup, I would RMA the board. FWIW I am NO fan of msi; I much prefer a quality asus or gigabyte board.
     
  11. lynx1021

    lynx1021

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    Just noticed you said you wiped the hard drives, How?
     
  12. CBHPwns

    CBHPwns Thread Starter

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    That is a great idea, I will try that now actually. This was my first time actually spending more than 100 on a motherboard, I figured I would try it out once. If it's the board I probably will steer clear of MSI myself.
     
  13. CBHPwns

    CBHPwns Thread Starter

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    Hey! Great find! Yeah, that is actually a review I posted myself. (MSI bribes people to post reviews in exchange for rewards) haha.

    If I remember correctly, it went like this on my previous Motherboard setup.
    Upgraded to Windows 10 from 7 via USB > Formatted the two Hard Drives via Disk Management once upgraded

    Upgraded to new setup, drives no longer showing in BIOS, Disk Management, anything
     
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