Motherboard question

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Dec 8, 2004
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247
I'd like to upgrade/replace the video card I now have in my PC. How do I find out what type motherboard I have, other than opening up the machine.

I don't know what's in there. This PC was built by a person I no longer can contact. I would only trust myself to, maybe, plug in a new video card or, most likely, find someone who could install it.
 

Triple6

Rob
Retired Moderator
Joined
Dec 26, 2002
Messages
52,933
You also have to see what power supply you have and for that you MUST open up the computer to find out. The reason being is that video cards require lots of power and its possible the one you have now will not be able to supply what a new video card will need.
 

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Joined
Dec 8, 2004
Messages
247
Thank you. I now know what motherboard I have, MSI Amethyst - M (socket 939). I'm sure it's an older board, I can't find it on the MSI site. I know if I changed the video card I'd probably have to also get a new power supply. Before I go and do any thing I'd like to know if any one can explain what happened to my PC. It was running fine up until a few days ago. This is what I did and what it's doing now.

I updated the drivers for my video card, Radeon 3600 series. Went to the AMD site used their "detect" function to find my video card and tell me what drivers I need. I downloaded and installed them, following the instructional video on the site. When I rebooted the machine it was so slow I got my 5 o'clock shadow before it opened a Google page. This PC is used mostly for gaming and surfing the web. None of the games would open and it was useless to try and get a web page because it was so slow. I managed to restore the PC back a few days before I updated the video drivers, but it's still not right. I get longer than usual load times on web pages, lag in games and much longer than usual load times on games.

I've scanned for viruses with AVG Anti-virus and SuperAntiSpyware and they found only cookies, which were removed.

In case you need it I've included a HiJackThis file

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:44:43 PM, on 12/14/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17103)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\NCSoft\Launcher\NCLauncher.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Program Files\AVG\AVG2012\avgemcx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Speccy\Speccy.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.com/news?hl=en&sa=N&tab=ln&q=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: (no name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe"
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFVWSzItQUxZTUYtU0xLTFUtQVoyVUItNkdPS0ItSkhGTkg"&"inst=NzctNjM4ODc2NDg3LUZQOSs2LVRCOSsyLUZMKzktRjEwTSs1LVFJWDErNC1YMjAxMCsyLUYxME0xMEQrMS1MSUMrNzctRkwxMCsxLVRVRyszLVNQMSsxLVNVRCsxLUREVCswLVMxSSsxLVNVMysx"&"prod=90"&"ver=10.0.1390
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\Download Manager\DLM.exe /windowsstart /startifwork
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [NCsoft Launcher] C:\Program Files\NCSoft\Launcher\NCLauncher.exe /Minimized
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
 

Triple6

Rob
Retired Moderator
Joined
Dec 26, 2002
Messages
52,933
You won't find it on the MSI website because its a custom board made for HP. The original HP power supply will not be sufficient for any decent graphics card.

You have an odd entry from AVG in your log. Personally I think AVG 2011/2012 are pretty bad. I'd recommend uninstalling AVG, running the AVG removal utility from their website, and then installing Microsoft Security Essentials or maybe Avira.

Also if you have the free version of SuperAntiSpyware you can probably uninstall that too and run the Malwarebytes instead or make sure its the latest version 5.
 

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Thread Starter
Joined
Dec 8, 2004
Messages
247
"You won't find it on the MSI website because its a custom board made for HP. The original HP power supply will not be sufficient for any decent graphics card."

AH, looks like this friend possibly had some "Old Junk' lying around and used it to put this PC together! He must have had a power supply, other than the original, around or I would think the Radeon 3600 series card that's in here wouldn't be working! Oh well at least I didn't have to pay for this! :eek:

I believe virus checkers are simply an individual preference. In the past I've had Malwarebytes on my PCs and was told, by individuals here, to use AVG, and others say use SuperAntispyware and a couple of other virus checkers. I thank you for your suggestions, but I'll just leave what I have on here until it gives me a problem.

One last question. Since this is a custom board for HP, in order to update the bios for it would I need to know what model PC this was installed in, in order to get the correct bios, or just talk to HP tech to find out, or just forget about it and run it till it quits!? :rolleyes:
 
Joined
Aug 4, 2003
Messages
854
DO not update the bios unless the bios update fixes a particular problem that you have. If it is not done correctly you could end up with heavy expensive doorstop.
 
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