Mouse and keyboard freeze

rocky77

Thread Starter
Joined
Sep 18, 2020
Messages
12
The mouse freeze only occurs on startup and a restart usually fixes the problem until the next day at start up.

Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 18363, Installed 20190819155633.000000-300
Processor: Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz, Intel64 Family 6 Model 26 Stepping 5, CPU Count: 8
Total Physical RAM: 4 GB
Graphics Card: AMD Radeon HD 6770, 1024 MB
Hard Drives: C: 918 GB (753 GB Free); D: 12 GB (5 GB Free);
Motherboard: Dell Inc. 05DN3X, ver A00, s/n CN744150C41029.
System: Dell Computer Corporation, ver DELL - 20101021, s/n 4HPQCP1
Antivirus: Avast Antivirus, Enabled and Updated
 
Joined
Jan 29, 2001
Messages
1,975
Sounds like a driver issue. Try updating the on board driver or look for the specific driver for your mouse.
 

rocky77

Thread Starter
Joined
Sep 18, 2020
Messages
12
Thanks for the driver update suggestion. I had many drivers that needed updating and so I purchased a Avast driver updater and that fixed all my screen freezings but everything on my screen appeared much larger than it usually was. So I played around a bit and was able to decrease all the size a bit. But two days later windows had a big update that took 1 hour or more and low and behold my computer was all back to normal. Thanks for everyone’s help.
 
Joined
Jan 29, 2001
Messages
1,975
Windows probably reset the default driver. I'd try reinstalling the mouse driver again, only. Windows will use their own driver first cause they think it is newer.
 

DaveA

David
Trusted Advisor
Spam Fighter
Joined
Nov 16, 1999
Messages
17,082
One lesson to learn about drivers, they only need to be updated IF one is having issues with a device.

Also (1), these so called driver updater are a waste of money and my mess up one's machine.

Also (2), do not us the Windows updates as your source of drivers, always go to the device OEM to get the needed driver.
Most of the drivers at MS are older ones as it takes a long time to get them approved by MS and then posted.
 

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