1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Mouse and Keyboard won't work after Win7 boot

Discussion in 'Hardware' started by Need4funs, Oct 15, 2018.

Thread Status:
Not open for further replies.
Advertisement
  1. Need4funs

    Need4funs Thread Starter

    Joined:
    Oct 15, 2018
    Messages:
    3
    Alright I've tried basically everything I could think of with this. I've unplugged and plugged my mouse and keyboard in every single USB port, I've tried to log into safe mode, and I've booted from a bootable USB and CD and even on new partitions they still won't work. I just upgraded my motherboard + CPU from an I5 3450 to an AMD Ryzen 5 2600. At this point I'm just desperate and don't know what to do.

    Edit: The mouse and keyboard work in the BIOS, they just don't work when Windows loads up (even the numpad light goes off)
     
  2. managed

    managed Trusted Advisor Spam Fighter

    Joined:
    May 24, 2003
    Messages:
    12,977
    First Name:
    Allan
    Did you re-install Windows after upgrading ?

    If not you are trying to use drivers for an Intel motherboard with an Amd motherboard and that won't work.
     
  3. Need4funs

    Need4funs Thread Starter

    Joined:
    Oct 15, 2018
    Messages:
    3
    Figured it out, certain AM4 motherboards don't support Windows 7 anymore (such as my own). Guess I'll finally have to surrender to Win10.
     
  4. Need4funs

    Need4funs Thread Starter

    Joined:
    Oct 15, 2018
    Messages:
    3
    I tried to reinstall Windows 7 and even on the installation screen they wouldn't work. I've figured it out in the meanwhile, I tried to install a pirated version of Windows 10 to experiment and they were working fine on the installation screen. I just need to go around to getting a copy of Win10 now. Thanks for the reply nonetheless!
     
  5. managed

    managed Trusted Advisor Spam Fighter

    Joined:
    May 24, 2003
    Messages:
    12,977
    First Name:
    Allan
    Of course, it's a Ryzen Cpu. I should have noticed that.

    I believe you can install 7 but you have to put Usb 3.0 drivers into the install media.
    If you want to try there's a good guide here :- https://kb.stonegroup.co.uk/index.php?View=entry&EntryID=629

    If you post your motherboard details I'll look for the Usb 3.0 drivers for 7.
     
  6. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1217883

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice