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Mouse/Keyboard Freeze During XP Install

Discussion in 'Windows XP' started by deb555, Sep 12, 2004.

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  1. deb555

    deb555 Thread Starter

    Joined:
    Sep 12, 2004
    Messages:
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    I'm working on a friend's home built PC:
    900mhz AMD processor
    20GB Western Digital EIDE Harddrive
    256mb RAM
    ACER CD-R/W drive
    3dfx Graphics Card?
    standard mouse and keyboard

    History:
    Boot after Hurricane Frances caused PC to go into CHKDSK. Hung on Phase 2
    never going beyond 8% complete. If CHKDSK was skipped, once Windows XP loaded, PC would restart.

    Currently attempting clean install of Windows XP (had been running successfully on Windows XP prior to this mess -- no new hardware, software or drivers installed in past several months). Initally got blue screen of death with a stop error during "Installing Windows" phase. Removed all peripheral hardware that wasn't needed and swapped out RAM. I am now able to get to the point where I'm prompted for Reginal settings and user name; however, when I get to the screen to enter a computer name and administrator password, the mouse and keyboard freeze. The mouse does appear to be fuctional prior to this point.

    I'm at a loss as to where to go from here. Any suggestions?
     
  2. grimreapor

    grimreapor

    Joined:
    Jun 28, 2004
    Messages:
    198
    hi
    could you tell me even if the lights on your keyboard are working eg. num lock, caps lock, scroll lock

    you see this should tell us if its windows xp not installing required drivers for them to work or if its not picking them up or if its hardware related

    and have you tried unpluging them before then repluging them in???????????????
     
  3. deb555

    deb555 Thread Starter

    Joined:
    Sep 12, 2004
    Messages:
    2
    The Num Lock light remains lit throughout. Once the mouse/keybroard freezes, the lights don't change (i.e. if I hit the caps lock key or try to disable the num lock). And I have replugging the mouse/keyboard.
     
  4. grimreapor

    grimreapor

    Joined:
    Jun 28, 2004
    Messages:
    198
    question thought the set up do you have control over the keyboard/ mouse (both)
    or not at all
    if you have try unpluging them both before windows xp trys to copying all files and folders to your computer to see if it install all the software needed
     
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