Hallo
I just bought a new Dell XPS pc a few days ago and it seems (or seemed) great. However, a few days after buying it, my mouse and keyboard would freeze up; though, the background would keep going and wasn't static - this led to me assuming that i just had to replug the mouse and keyboard and that the whole computer wasn't frozen. This was not the case 100%. I tried replugging things, but once replugged, the mouse and keyboard totally shut off and were only activated once again when restarting the computer.
And to maybe take out several culprits, I doubt I have a virus since the scan showed up nothing and I never installed anything. Also, it's not anything application-specific that I'm aware of since this happens anytime and I never installed anything else that was special (other than my wireless adapter for the internet).
I have an optical Dell mouse and a Dell multimedia keyboard.
Any suggestions or thoughts? Thanks
I just bought a new Dell XPS pc a few days ago and it seems (or seemed) great. However, a few days after buying it, my mouse and keyboard would freeze up; though, the background would keep going and wasn't static - this led to me assuming that i just had to replug the mouse and keyboard and that the whole computer wasn't frozen. This was not the case 100%. I tried replugging things, but once replugged, the mouse and keyboard totally shut off and were only activated once again when restarting the computer.
And to maybe take out several culprits, I doubt I have a virus since the scan showed up nothing and I never installed anything. Also, it's not anything application-specific that I'm aware of since this happens anytime and I never installed anything else that was special (other than my wireless adapter for the internet).
I have an optical Dell mouse and a Dell multimedia keyboard.
Any suggestions or thoughts? Thanks