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Mouse not functioning

Discussion in 'Windows XP' started by bizzt, Dec 30, 2010.

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  1. bizzt

    bizzt Thread Starter

    Joined:
    Jul 15, 2004
    Messages:
    2,647
    Here is an interesting one...
    I have a new Dell E6510 Windows XP SP3
    The Touchpad and Keyboard work good and when I use an External Keyboard that works great
    When I plug Standard Dell Mouse into the USB port on the computer it beeps says it installed the Device Successfully
    I can see the Device in both the USB Root hub taking 98 mA of power and I can also see the Driver it is using under
    Human Interface Device.

    The mouse should work but it does not. I cannot click or move the mouse. One thing that I have noticed is when I uninstall the Root Hub or the Human Interface Device the light turns off and then when I scan for new Hardware and re-install the mouse will function for 2 seconds then it goes away again but the light remains on.

    It works when the First Driver for the Device is installed USB Human Interface Device but when the other driver starts installing
    HID-Compliant Device it then stops working.

    The mouse works and is functioning on multiple other computers and on this computer when I install say Windows 7 for example. I have tried several different mice as well including a Logitech Trackball. I am thinking it is the Drivers... Does anyone know how to change said drivers?

    Thanks
    Tim
     
  2. braxmonkey

    braxmonkey

    Joined:
    Dec 17, 2010
    Messages:
    17
    I have had this problem before and went crazy trying to resolve it. In the end I think it was a redundant driver issue and I think all I did was reboot into safe mode and remove all mouse drivers then started up in normal mode with the mouse plugged in and it worked. Worth a try if you have not already :)
     
  3. bizzt

    bizzt Thread Starter

    Joined:
    Jul 15, 2004
    Messages:
    2,647
    I will give that a go... I am guessing remove both Laptop and External mouse drivers. If that does not do it then I guess I will re-image the stupid thing again...

    Thanks again
     
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