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Mouse pointer lags and voice and video aren't in sync

Discussion in 'Hardware' started by tp133, Sep 11, 2019.

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  1. tp133

    tp133 Thread Starter

    Joined:
    Sep 11, 2019
    Messages:
    1
    For years I've used a 32" flat screen TV as my PC monitor. Recently I bought a new 55" TV. It works great as a monitor except the mouse pointer lags and when looking at a video, say on YouTube, voice and video aren't in sync.

    The resolution is 1920x1080. The problem still exists if I lower the resolution.

    My computer is old. It has a 2core processor and 6 GB of RAM. It runs Windows 10 64bit. See specs below.

    It's not a problem with the mouse itself. I changed the battery and that didn't help.

    PC specs:
    OS Name Microsoft Windows 10 Pro
    Version 10.0.17134 Build 17134
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Manufacturer HP-Pavilion
    System Model RX887AA-ABA a6030n
    System Type x64-based PC
    System SKU RX887AA#ABA
    Processor AMD Athlon(tm) 64 X2 Dual Core Processor 4800+, 2500 Mhz, 2 Core(s), 2 Logical Processor(s)
    BIOS Version/Date Phoenix Technologies, LTD 5.05, 3/9/2007
    SMBIOS Version 2.4
    Embedded Controller Version 255.255
    BIOS Mode Legacy
    BaseBoard Manufacturer ECS
    BaseBoard Model Not Available
    BaseBoard Name Base Board
    Platform Role Desktop
    Secure Boot State Unsupported
    PCR7 Configuration Binding Not Possible
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "10.0.17134.858"
    Time Zone Central Daylight Time
    Installed Physical Memory (RAM) 6.00 GB
    Total Physical Memory 6.00 GB
    Available Physical Memory 2.51 GB
    Total Virtual Memory 9.75 GB
    Available Virtual Memory 4.12 GB
    Page File Space 3.75 GB
    Page File C:\pagefile.sys
    Kernel DMA Protection Off
    Virtualization-based security Not enabled
    Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
    Hyper-V - VM Monitor Mode Extensions Yes
    Hyper-V - Second Level Address Translation Extensions No
    Hyper-V - Virtualization Enabled in Firmware Yes
    Hyper-V - Data Execution Protection Yes
     
  2. bassfisher6522

    bassfisher6522

    Joined:
    Aug 8, 2008
    Messages:
    1,398
    first I'd make sure you windows is up to date....from your posted specs, you're 2 updates behind. Once the OS is updated then check for your issue.

    How is your TV connected to your PC? Check the port for specs on what type of cables version you need to use. Then check what cable version you're currently are using.
     
  3. Oddba11

    Oddba11

    Joined:
    May 12, 2011
    Messages:
    7,669
    First Name:
    Jim
    Sounds like you are attempting to play HD content which your PC can't handle. Open Task Manager and check the cpu usage. Very likely you will see that the cpu is running at or near 100%. You can also check the processes tab to see which process(s) are using the cpu.
     
  4. lynx1021

    lynx1021

    Joined:
    Jan 7, 2014
    Messages:
    2,347
    Also it may be using motherboard video that is inadequate to drive the 55". If he added a video card it might work. I have an old Dell SC430 with a Pentium D 3.4Ghz and a RadeonHD6350 vid card (512mb) hooked to a sharp 40" HDMI with no problem on you tube.
     
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