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Moving at turtle speed - Internal Network issue or DSL issue?

Discussion in 'Networking' started by markterinco, Nov 25, 2008.

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  1. markterinco

    markterinco Thread Starter

    Joined:
    Nov 25, 2008
    Messages:
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    I have four computers that are connected at any given time to the home network. I believe have two issues here.

    The first, all of the computers connect and surf the Internet at very slow speeds. Sometimes it seems like I'm back on Dial-up. My MacBook (which is my main computer I work from) connects to the Internet with an Ethernet cable directly into the DSL box. Even if I turn the other three computers off in the office I still run slow on the Internet. Any thoughts on how to improve this? My DSL provider says its an issue with our setup. Great thanks for the help!

    Second, my Mac overall seems to be running very slow. I have over 14GB of available space so I would not think that the computer is in overload.

    Any support would be greatly appreciated.
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    If you have more than one computer, and all exhibit the same symptoms, it's hard to believe they're all bad.


    Pick one that doesn't exhibit any other issues and do this:

    Register at DSLReports and run their Line Quality Tests. It's best to run this test with a direct wired connection to eliminate any wireless issues from the results. It's useful many times to run this test several times, and we'd like to see each of the results. Post the results link from the top of the test display page for each test run here.

    The link to post is near the top of the page and looks like:

    If you wish to post this result to a forum, please copy/paste this URL
    http://www.dslreports.com/linequality/nil/2357195 <- sample only, yours will obviously be different!
    and your IP will be disguised.

    Copy/paste that link here.

    Note: You will have to enable PING (ICMP) request response either in your router (if you have one), or in your computer's firewall for direct modem connections. This is very important to get the most important part of the test to run.
     
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