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mozback Thunderbird > empty folders

Discussion in 'Web & Email' started by gwatts, Feb 24, 2013.

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  1. gwatts

    gwatts Thread Starter

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    Because of multiple problems with Windows 7 such as Windows Explorer not working, and Dragon NaturallySpeaking not working I reinstalled an image of Windows 7. Also I did this because off some malware which continually hijacked my browsers. I could not remove these malware hijackers but they did not seem to be related to Thunderbird.

    Before reinstalling Windows 7, I made a backup of Thunderbird 17.0.3 with Mozbackup 1.5.1. So now the only backup I have of a pretty heavy mail file is Mozbackup. I was not aware that my Thunderbird was IMAP.

    However on restoration using Mozbackup multiple folders are missing and the sent folder is present but it is empty. I am pretty certain that I compacted folders just before running Mozbackup. Normally I compact folders every few days.

    I've read multiple solutions and tried some without results possibly because many of them appear to be not applicable (it is not possible to follow the directions because those particular directions do not apply, presumably due to my version of Thunderbird).

    I changed the pcv files of the Mozbackup to zip and extracted them to the folder TB_Extracted. The msf and empty folders are all present in one of the several, for example, mail.watts-2.net files. There is data in the empty icon and also the msf file.

    Can one change IMAP Mozbackup from .pcv to .zip?

    I would greatly appreciate advice as to how to convert the Mozbackup of my mail folders to an intact and working Thunderbird. Thank you.

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  2. throoper

    throoper Trusted Advisor

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    Hi gwatts,

    Mozbackup PCV file is basically just a zipped copy of the data you selected to backup.
    You can just change the pcv extension to zip and it will open with a double click by your default zip program.
    If you selected everything, you should be able to extract everything to a folder and clone it in to a new Profile.
     
  3. gwatts

    gwatts Thread Starter

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    throoper
    Thank you for responding. I have changed the extension to zip and tried to overwrite my sent folder in C: .... which is missing the posts from14 through 25 February. No changes occur.
    Perhaps this suggests that the Mozbackup sent folder is corrupt.

    If I recall properly there are no new or recent versions off Mozbackup but it is certainly possible that I changed the versions on Thunderbird between the time I made the backup and tried to restore it. Does this give you any insight into anything I might try?
     
  4. Koot

    Koot

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    gwatts, when using MozBackup to create the .pcv file - are you sure that you checked the box to include a backup of your messages? I have recently used MozBack (Ver. 1.5.1) successfully four times to transfer Mozilla Thunderbird messages, settings, address books, add-ons, etc. from four old computers to brand new computers. It worked beautifully without a hitch every time...
     
  5. throoper

    throoper Trusted Advisor

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    If the backup was created prior to the dates of the missing messages, then they won't be included in the backup data.
    With IMAP, they should be stored at the server and should show up when you access the server.

    To take a look at the contents of the mbox files (those are the ones with no extension and where the message data is stored), you can use this utility.
    http://www.snapfiles.com/get/dbxviewer.html

    I know it says OE DBX viewer, but it also will open and display the contents of mbox files.
     
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